Peppi Bonocore | Page 13

Professional and efficient from beginning to end Great service, advice and follow up.. very pleasant experience..Rich was very informative and made the process of buying a new car enjoyable..love my Great service, advice and follow up.. very pleasant experience..Rich was very informative and made the process of buying a new car enjoyable..love my new Audi Q5 More

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Great customer service wonderful dealership! Tobias Hengge was wonderful to work with. He was extremely knowledgeable and professional. He immediately put us at ease and was never pushy. He Tobias Hengge was wonderful to work with. He was extremely knowledgeable and professional. He immediately put us at ease and was never pushy. He was always available to answer phone calls and was attentive to our every need. I would highly recommend him and this dealership to anyone. If I am ever in the market for an Audi I will go to him!!! More

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Professional and Inviting Very pleasant dealership experience. Welcoming, professional, personable, and courteous staff. Staff understood my wants and needs and did not attempt Very pleasant dealership experience. Welcoming, professional, personable, and courteous staff. Staff understood my wants and needs and did not attempt to upsell me on a vehicle I didn't want or need. Clean and convenient. More

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Fun Day at Audi We arrived in the afternoon on Saturday and we weren't quite sure what make of car we were going purchase. We never thought we'd actually leave with a We arrived in the afternoon on Saturday and we weren't quite sure what make of car we were going purchase. We never thought we'd actually leave with an Audi....until we drove it. We loved our Buick Enclave. It was luxurious and great for traveling, but the Q5 we bought is fun and the perfect size vehicle for the family with teenagers (who will be driving themselves very soon). We still plan to travel frequently so we purchased a roof rack as well. The roof rack fit our Thule (that we already had) really well. We also plan to transport our inflatable Stand Up Paddle Boards to and from the lake with this car. We are very happy. Tobias was our Brand Specialist. He was very pleasant and knowledgeble. We also worked with Peppi who helped us with our financing. Peppi was great too! All of the staff at Audi made our Saturday a Fun Day. Thank you! More

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New car purchase Our entire experience with our new car purchase was excellent. John was extremely knowledgeable and more than accommodating in all aspects. We had Our entire experience with our new car purchase was excellent. John was extremely knowledgeable and more than accommodating in all aspects. We had initially intended to pay cash for the car but Peppi took the time to show us how leasing could work to our advantage. All of the employees we came in contact with were friendly and offered any help they might provide. I would definitely recommend this dealership to my friends More

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Accommodative and client focused John was quick on working with us based on what we needed and helped us close the deal over phone. He then did his best to get all other paper work cl John was quick on working with us based on what we needed and helped us close the deal over phone. He then did his best to get all other paper work close and delivered the car. More

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A personable, helpful experience My experience buying a car through Audi of Charlotte was very easy and comfortable. Tobias, the employee I worked with, was knowledgeable, friendly, a My experience buying a car through Audi of Charlotte was very easy and comfortable. Tobias, the employee I worked with, was knowledgeable, friendly, and made the process a breeze. He answered my questions, let me take my time to process decisions, etc. He takes the time to get to know his customer and that relationship is important. Thank you for the awesome experience! Peppi, in finance, was just as hospitable and warm. I couldn't imagine my first car buying experience going smoother. More

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Works hard to get the car you want. Jimmy Barrett worked very hard in getting the car we wanted at a price we could afford. I went in for service on my Q5 and mentioned my husband was lo Jimmy Barrett worked very hard in getting the car we wanted at a price we could afford. I went in for service on my Q5 and mentioned my husband was looking for a convertible. Jimmy worked with my husband through email and texts to determine what he wanted. A week later my husband had the convertible he always wanted. More

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Joe and Rich were extremely helpful! A pleasure to work with Excellent customer service and follow up. Enjoyed entire experience. They really worked with me to find something that fit my needs as well as provide Excellent customer service and follow up. Enjoyed entire experience. They really worked with me to find something that fit my needs as well as provide the best financing options. More

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Dream car made into reality I had been looking at an Audi convertible for several years. Walter took me for a ride in the A3 cabriolet. It was a little small, so he suggested the I had been looking at an Audi convertible for several years. Walter took me for a ride in the A3 cabriolet. It was a little small, so he suggested the A5 cabriolet. I fell in love with the car! Next step was the negotiation and he worked with us to make it happen. I highly recommend Walter to help you make your dream car come true. More

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