Peppi Bonocore | Page 31

Helpful and straightforward I met Ernesto after arriving at the dealership unannounced. He listened well, he knew his product, and he was informative. He had to locate the car I met Ernesto after arriving at the dealership unannounced. He listened well, he knew his product, and he was informative. He had to locate the car that I wanted. He stayed in close contact regarding the progress that he and Audi of Charlotte had made. I had the car in about 10 days, which was well within my time frame. I was very pleased with the sales experience, especially when I contrasted it with other dealerships I have used. More

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The best Audi dealer and salesman in Charlotte! Walter Shelton does a wonderful job! I have just bought my sixth Audi from him! He knows all the ins and out of the vehicle, gives great service and Walter Shelton does a wonderful job! I have just bought my sixth Audi from him! He knows all the ins and out of the vehicle, gives great service and is a really awesome guy! I bought a 2018 S5! It is awesome! He was so helpful in making sure I got what I wanted! Call Walter he will take great care of you!😎 More

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Exceptional Sales Experience I recently purchased my 14th Audi at Audi of Charlotte, a dealership I return to despite the many options available to me in my area, because my exper I recently purchased my 14th Audi at Audi of Charlotte, a dealership I return to despite the many options available to me in my area, because my experience there has been exceptional all around every time. Working with Walter Shelton and Joe DeMatteo on the sales side has been a pleasure, and they have repeatedly gone out of their way (even on their days off) to ensure my happiness and satisfaction with the entire car-buying experience before, during and beyond the purchase. Working with Peppi Bonocore in Finance is likewise a pleasure, and he swiftly yet thoroughly goes through all the paperwork and my options to ensure I'm getting the best deal possible. And finally, Kyle Andes has been a big help in making sure I understand and can use all the amazing technology in my new car; despite my familiarity with Audis, he always shows me something new that I didn't know about the cars. I have nothing but the highest praise for these top-notch individuals at Audi of Charlotte—and the dealership as a whole—and am already planning on my next car from them! More

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Welcoming, professional, excellent customer service Salesperson and other staff very polite. My salesperson was very polite, informative and ensured we understood every aspect of the sales process. He m Salesperson and other staff very polite. My salesperson was very polite, informative and ensured we understood every aspect of the sales process. He made us feel very comfortable and gave excellent instructions on operation on this high tech vehicle! More

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Great experience with Audi and Joel! We bought our 2017 Q7 2 weeks ago and are so thrilled with our purchase! My fiancé and I looked at several luxury SUVs before narrowing it down to th We bought our 2017 Q7 2 weeks ago and are so thrilled with our purchase! My fiancé and I looked at several luxury SUVs before narrowing it down to the Audi Q7 and Range Rover SE. I'll be honest and say that Joel was a big factor for choosing the Audi! Over the course of several months we visited the dealership a few times for test drives, including Joel arranging a day for me to test drive the car for several hours at my own leisure. He was also very responsive via email and perhaps best of all, he was never pushy when we were taking awhile to make our decision. I'd highly recommend him to anyone looking for an Audi! As far as the dealership itself goes, customer service with everyone we dealt with was second to none. The place has an air of luxury without being pretentious. Great snack and drink choice too! More

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Joel sold me 3 Audi's in less than a month!!!! Joel is the most genuine spirit I've met in a car salesman. Did I need 3 cars? No!!!!! Purchasing a car is more than performance, but a personal exper Joel is the most genuine spirit I've met in a car salesman. Did I need 3 cars? No!!!!! Purchasing a car is more than performance, but a personal experience and Joel gave that to me and my family. So when you ask me did I spend over $100k in cars I say no, I purchased Joel 3x over and he's worth every penny!!! Joel is honest, sincere, compassionate, and generous! Joel will go over and beyond to please his customers. After the 3rd vehicle Joel is family. More

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Purchase Review Was unfortunate enough to quickly (within 3 months) have to return & purchase another new vehicle following an accident where the first was "totaled". Was unfortunate enough to quickly (within 3 months) have to return & purchase another new vehicle following an accident where the first was "totaled". Everyone I worked with went out of their way to make the process as efficient & smooth and Pleasant!! as possible! MANY thanks AUDI of Charlotte:) More

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Great experience Greg Butler at Audi of Charlotte provided the best customer experience I have had so far when either purchasing or leasing an Audi. I know the dealers Greg Butler at Audi of Charlotte provided the best customer experience I have had so far when either purchasing or leasing an Audi. I know the dealership well and staff is extremely pleasant and professional. I recommend visiting this store when buying from the best automaker there is. More

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Pleasure to buy a car here! I am a repeat customer. Joe DeMatteo has been instrumental in my car buying decisions. He is the reason I purchased my first Audi. This week, he once I am a repeat customer. Joe DeMatteo has been instrumental in my car buying decisions. He is the reason I purchased my first Audi. This week, he once again made my shopping experience a pleasure. My salesman Erlan was professional and also a pleasure to work with. Both very patient with me durimg my buying decision . Audi in Charlotte ranks high in professional, sales value and overall customer satisfaction. Kyle Andes was also amazing. He ensured we had everything we needed to get the most out of our new Audi technology. He was patient and knowledgeable.Finally, Peppi finished up my sale quickly and efficiently. Overall, I highly recommend Charlotte Audi. More

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Super thrilled! The folks at Audi of Charlotte really understand the meaning of customer service! I was extremely happy with Karen Payne from the moment I met her. The folks at Audi of Charlotte really understand the meaning of customer service! I was extremely happy with Karen Payne from the moment I met her. She was very professional, helpful and knowledgeable of the Audi brand. I would recommend Karen to my friends and family. I also had the pleasure of working with Peppy Bonocore. Peppy was patient with me during the finance process and made things as convenient as possible. I am really grateful for flexibility and willingness to help me through the process. More

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