Pet Osagie | Page 2

Purchased a 2022 traverse in December and were given a delivery date of Jan 5. That date was moved twice, and it's now mid April. After hundreds of hours speaking to reps at GM I was given numerous conf delivery date of Jan 5. That date was moved twice, and it's now mid April. After hundreds of hours speaking to reps at GM I was given numerous conflicting responses about where the vehicle was. Waiting for parts, ready to be delivered, in transit, it's sitting on the dealer lot, it's on a quality hold, etc. Eventually Mike told me he doesn't know when or if my vehicle will arrive and the only solution be offered was just purchase another one. After being pressured over and over again with either do this or don't get your vehicle I reapplied for a new loan, but Boch did absolutely nothing to rectify the situation. I don't suggest anyone shop here. More

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I had a terrific experience with this dealer. They were not pushy at all, I did not need to get a new car, but was thinking about leasing. Dealing with Pet and Frank was easy and a pleasure. They were neve not pushy at all, I did not need to get a new car, but was thinking about leasing. Dealing with Pet and Frank was easy and a pleasure. They were never pushy and did everything they could to make the process as smooth as possible. Liz K More

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stay far away from this dealer, we bought a used car back in early July and have had nothing but headaches from the time we hit finance till now, Mike Morris is the worse finance guy you will ever deal with, in early July and have had nothing but headaches from the time we hit finance till now, Mike Morris is the worse finance guy you will ever deal with, we had a credit score of 810 and he gave us a rate of 9%, when we said keep it he got an attitude, he made me prove I could do better and I did and they out of the blue he matched my rate of 3.75%, he never offered us an extended warranty and we never signed any paperwork declining the warranty, he messed up all of the paperwork which required me to make multiple trips to the dealer and then the dealer had to send a courier to sign paperwork so that the car could be registered, my sales person even told me this should never happen, now the vehicle has been in the shop multiple time for the same issue and the dealer will not make repairs under warranty, they claim the warranty only covers mechanical issues and not electronics STAY AWAY!!!!! More

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incompetent thieves I was very disappointed from the get go. There was very little customer service. Not one person I dealt with had patience or any good level of custo I was very disappointed from the get go. There was very little customer service. Not one person I dealt with had patience or any good level of customer service as they all made me feel rushed. Only reason I bought there was because it was the vehicle i wanted with best mileage. I asked Pet if my car could get a quick service, due to the fact, it had been sitting on lot since Feb with no test drives except mine and he insisted the car was perfect. I didn't have the vehicle but a few days when I noticed noise in power steering and had to bring for service within a week. I have gotten thank you's from sales manager thanking me for purchase of a different car. When i went to finance, I had mentioned I could get a lower rate and was told NO, this is best rate. UNTRUE. now I have to wait to refinance when it could have been done that day. More

by DKEEBO Verified Customer Verified Customer

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A great sales and delivery experience. Mike DiPaolo is a great communicator and a real credit to Boch. I enjoyed working with him. Looking forward to working with him again. great communicator and a real credit to Boch. I enjoyed working with him. Looking forward to working with him again. More

by GARLIL Verified Customer Verified Customer

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It couldn't have been any easier or safer. Great, friendly, knowledgeable sales people. Love, love, love the new car and I really appreciate the hassle-free experience friendly, knowledgeable sales people. Love, love, love the new car and I really appreciate the hassle-free experience More

by Janet Gershen-Siegel Verified Customer Verified Customer

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A great deal and better service. I needed a truck for misc projects and saw one online I liked, called and spoke to the GM John McCarthy who offered me a same day appointment. He gave me a good trade off misc projects and saw one online I liked, called and spoke to the GM John McCarthy who offered me a same day appointment. He gave me a good trade offer and both my salesman Pet and the finance guy Dennis were great. If I needed another car I'd be happy to go back here. They were quick and kept it clear and simple. More

by ianmerrill Verified Customer Verified Customer

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This is the second purchase of a new vehicle that I purchased from a Boch dealership. Both vehicles were offered at the best price I could find anywhere in RI or MA and the process was easy and efficie purchased from a Boch dealership. Both vehicles were offered at the best price I could find anywhere in RI or MA and the process was easy and efficient. The sales person, Pet, was courteous, attentive and knowledgeable of the product. More

by rcajr1 Verified Customer Verified Customer

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Staff was friendly and professional and our Salesman had our vehicle ready when we arrived and was very knowledgeable about the vehicles equipment. We had a great car buying experience. our vehicle ready when we arrived and was very knowledgeable about the vehicles equipment. We had a great car buying experience. More

by Satisfied Customer Verified Customer Verified Customer

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My sales person Pet was no nonsense and answered every question Regarding the sale. I was very pleased with the purchase of my ne Trail Boss. The 20year 200,000 mile warranty was also a great add to the d question Regarding the sale. I was very pleased with the purchase of my ne Trail Boss. The 20year 200,000 mile warranty was also a great add to the deal. More

by PORTELLO.RICK Verified Customer Verified Customer

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