Peter Demos | Page 10

Thorough, timely, and customer friendly provided service experience. The sales rep, Nus Khan, and servce rep, Jose Garcia were excellent; they both showed a vested interest in resolving all of my service ne experience. The sales rep, Nus Khan, and servce rep, Jose Garcia were excellent; they both showed a vested interest in resolving all of my service needs. More

by Review Verified Customer Verified Customer

Report | Print

Great atmosphere, friendly and helpful staff. It was my first time buying a luxury car and they made the process Easy. Definitely recommend them to a friend or family first time buying a luxury car and they made the process Easy. Definitely recommend them to a friend or family More

by MCM99 Verified Customer Verified Customer

Report | Print

Nathan was a great sales wrap help us all the way through from buying to closing the deal and getting the vehicle ready and all pretty up for my son. Thank you Nathan from buying to closing the deal and getting the vehicle ready and all pretty up for my son. Thank you Nathan More

by MAGNASSAR1 Verified Customer Verified Customer

Report | Print

Nice , in time, friendly staff . Thank you Oksana is Nice , in time, friendly staff . Thank you Oksana is good friendly person, even after I walked away from dealership, she called me back and I return Nice , in time, friendly staff . Thank you Oksana is good friendly person, even after I walked away from dealership, she called me back and I returned And got a deal! More

by DLIKER Verified Customer Verified Customer

Report | Print

The total experience was amazing! Dan Khoshaba was great to deal with and Pete in technology did a great job explaining and going through all of the features. to deal with and Pete in technology did a great job explaining and going through all of the features. More

by CLIALIOS Verified Customer Verified Customer

Report | Print

Very professional service all around. I felt we were in the hands of knowledgeable and competent staff from the moment we entered the dealership until the moment we drove away in our new Lexus. the hands of knowledgeable and competent staff from the moment we entered the dealership until the moment we drove away in our new Lexus. More

by DAVEGREGG76 Verified Customer Verified Customer

Report | Print

Just purchased a new car from Arlington Lexus. As usual, every aspect of the transaction was excellent. From visit to "look" through test drive and purchase, great service all around (especially Alex Castr every aspect of the transaction was excellent. From visit to "look" through test drive and purchase, great service all around (especially Alex Castro!!) More

Report | Print

Great, Convenient service with no appointment schedule I came in and received adequate service at a fair price. I am grateful for services provided by Lexus and for all the attention to detail towards their came in and received adequate service at a fair price. I am grateful for services provided by Lexus and for all the attention to detail towards their Lexus customers. More

by OLEH_KR Verified Customer Verified Customer

Report | Print

Well all was fine until I got home and started looking at what additions they added without even asking me. It had been a long day, and signing the paperwork, well I just wanted to get back home, so I was ti what additions they added without even asking me. It had been a long day, and signing the paperwork, well I just wanted to get back home, so I was tired and it was a 6 hour drive back home. Not only did they charge a ridiculous price for added vehicle warranty, they also tacked on a tire and wheel protection warranty without my knowledge, and were not willing to give me any discount on their vehicle price, even though soon it will need new tires, and some cosmetic repair. I guess they thought by selling me a tire warranty that it somehow would cover the cost of new tires??? Very frustrated. I have sent a cancellation notice on vehicle warranty, and I certainly hope the dealer will also cancel the tire warranty as well- if not, I will be contacting the BBB. Very deceiving selling practices. I was not asked if I wanted any of this extended coverage, and had it not been a long day, I would have walked away from them giving me any business. More

by JONW257350 Verified Customer Verified Customer

Report | Print

My service was wonderful and Jose was very helpful. I appreciate the level of professionalism displayed by the Lexus of Arlington Team. I am please with the service on my vehicle and I left a very satisf appreciate the level of professionalism displayed by the Lexus of Arlington Team. I am please with the service on my vehicle and I left a very satisfied customer. More

by DSTGRL11 Verified Customer Verified Customer

Report | Print