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261 Reviews of Pezh Kayedan
Verified Customer
August 29, 2024
Everyone was very nice, polite and knowledgeable. From the time I arrived I was welcomed in the parking lot and asked if I could be helped. I had an appointment and the salesman took me to the salesm From the time I arrived I was welcomed in the parking lot and asked if I could be helped. I had an appointment and the salesman took me to the salesman I had an appointment with. The salesman was friendly and asked if I wanted water, which I did, and then was very easy to talk to and we came to a deal rather quickly. A very good car buying experience from start to finish. The finance manager was very friendly and made the process very easy. More
by msgjrice
August 28, 2024
Great service vehicle done when promised. Washed and looking good when we went to pick it up. My service writer Joe is the best always calls and updates us on the work being done. Thanks Su Washed and looking good when we went to pick it up. My service writer Joe is the best always calls and updates us on the work being done. Thanks Surprise Ford for the wonderful service tram More
by RAE.KNOWLTON
Other Employees Tagged: Joe
August 27, 2024
Brought in my vehicle on my appointment day and was told it would be at least at least 6 days before it would be diagnosed . When I ask about this the service person told me I could leave it or not . This w it would be at least at least 6 days before it would be diagnosed . When I ask about this the service person told me I could leave it or not . This was not done in a pleasant manner . After a week I called and asked about the progress. I was promised a call within an hour but it never came. The next day I called again and was ridiculed and was told when he had news he would call. At that point I promised myself never to visit your dealership again . 2 days later I got a call my vehicle was done . When I picked it up I asked what was done and the service person pushed the papers across the table and told me read it . I said I’m not a computer expert but would like someone to explain what went wrong. The service person rolled his eyes as a young gentleman standing close tried to explain. This person was pleasant but obviously did not understand EV’s . When asked to speak with the mechanic I was told he just left for the day. Very unpleasant experience. I know people get busy but being treated like an afterthought is so off putting. With so many other ford dealerships in the area this policy is a losing strategy. More
by GEOFFREYNESTOR
August 26, 2024
Had electrical issues and Ford could not fix it. Took it to a local shop. Fixed it! Ford charged me 3200 bucks. Local shop fixed it all and charged 2700. Come on Ford, you can do better! Took it to a local shop. Fixed it! Ford charged me 3200 bucks. Local shop fixed it all and charged 2700. Come on Ford, you can do better! More
by G0SaPPeR12B!
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