Beautiful facility, courteous service personnel, fixed
the issue with my vehicle, even washed the car before returning it to us.
the issue with my vehicle, even washed the car before returning it to us.
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by CJPETERSON49
Verified Customer
Verified Customer
Service Price Transparency
It was a difficult experience and there was no one who I
could turn to for help. I called the service manager who never responded to me. I asked several times for my records, sorry, receipt, no one respon
could turn to for help. I called the service manager who never responded to me. I asked several times for my records, sorry, receipt, no one responded. I question if I should continue there.
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by KT
Verified Customer
Verified Customer
Service Price Transparency
Great service from start to finish.
Kane, Sam, and the young ladies conducting the orientation were all awesome.
Kane, Sam, and the young ladies conducting the orientation were all awesome.
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by CFLECK2323
Verified Customer
Verified Customer
My experience was quick and easy.
Joe was my service advisor. Nice staff and nice salesmen.
Joe was my service advisor. Nice staff and nice salesmen.
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by STOCKTONAPTHORP
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joe
Deplorable customer service, lack of clear communication.
Vehicle in service for a month, incomplete work.
Vehicle in service for a month, incomplete work.
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by chemart4designs
Verified Customer
Verified Customer
Service Price Transparency
I always trust Surprise Ford for my major services.
Surprise Ford will price match tires and ensure the warranty is valid. Excellent customer communication.
Surprise Ford will price match tires and ensure the warranty is valid. Excellent customer communication.
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by SFERGUSON002
Verified Customer
Verified Customer
Service Price Transparency
Great customer service, quick and efficient!
Good value and always very accommodating. I was in Dire Straits. I needed a new battery before I left for my road trip. They were able to work me in
Good value and always very accommodating. I was in Dire Straits. I needed a new battery before I left for my road trip. They were able to work me in the same day.
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by SUSIWILDMAN55
Verified Customer
Verified Customer
Service Price Transparency
Zak is absolutely hard working and did a great job.
He worked to make sure everything was done correct and that the 3rdvparty warranty company paid for what they were responsible for...when I buy a new
He worked to make sure everything was done correct and that the 3rdvparty warranty company paid for what they were responsible for...when I buy a new vehicle most likely it will be from Siprise Ford because of Zak.
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by IMA417G
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Zak
This dealership only cares about the dollars spent vs
care of car and customer needs
care of car and customer needs
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by BBVALARIE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dave P
Got me in at the time promised, did all of the work, and
even washed my car. Friendly , courteous! Will continue to service my car here .
even washed my car. Friendly , courteous! Will continue to service my car here .
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by SFEICK2
Verified Customer
Verified Customer
Service Price Transparency