Their facility is beautiful and clean, our sales
representative was very helpful and knowledgeable. The personnel is kind, courteous and helpful. We have purchased several vehicles from here and wil
representative was very helpful and knowledgeable. The personnel is kind, courteous and helpful. We have purchased several vehicles from here and will continue doing business with them.
More
by MANNYVEJAR73
Verified Customer
Verified Customer
Other Employees Tagged:
Willy Aponte
Aug 21, 2024 -
Surprise Ford responded
Hi Manny, thank you for the positive feedback! We are thrilled to hear about your great experiences with our team and facility. We appreciate your loyalty and look forward to serving you again in the future.
Sale of vehicle went flawlessly but the after action
financing (have yet to receive contract) and registration (advised to keep specialty plates on my trade and the dealer would have them transferred to
financing (have yet to receive contract) and registration (advised to keep specialty plates on my trade and the dealer would have them transferred to the newly purchased car nothing yet from DMV and DMV still shows active in the trade)
More
by ICENUT50
Verified Customer
Verified Customer
Great experience with Adam he had all the knowledge on
the broncos to help me get the best fit for me.
the broncos to help me get the best fit for me.
More
by HAWMANFARMILY
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Adam, Josh
Beautiful facility, courteous service personnel, fixed
the issue with my vehicle, even washed the car before returning it to us.
the issue with my vehicle, even washed the car before returning it to us.
More
by CJPETERSON49
Verified Customer
Verified Customer
Service Price Transparency
It was a difficult experience and there was no one who I
could turn to for help. I called the service manager who never responded to me. I asked several times for my records, sorry, receipt, no one respon
could turn to for help. I called the service manager who never responded to me. I asked several times for my records, sorry, receipt, no one responded. I question if I should continue there.
More
by KT
Verified Customer
Verified Customer
Service Price Transparency
Great service from start to finish.
Kane, Sam, and the young ladies conducting the orientation were all awesome.
Kane, Sam, and the young ladies conducting the orientation were all awesome.
More
by CFLECK2323
Verified Customer
Verified Customer
My experience was quick and easy.
Joe was my service advisor. Nice staff and nice salesmen.
Joe was my service advisor. Nice staff and nice salesmen.
More
by STOCKTONAPTHORP
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joe
Deplorable customer service, lack of clear communication.
Vehicle in service for a month, incomplete work.
Vehicle in service for a month, incomplete work.
More
by chemart4designs
Verified Customer
Verified Customer
Service Price Transparency
I always trust Surprise Ford for my major services.
Surprise Ford will price match tires and ensure the warranty is valid. Excellent customer communication.
Surprise Ford will price match tires and ensure the warranty is valid. Excellent customer communication.
More
by SFERGUSON002
Verified Customer
Verified Customer
Service Price Transparency
Great customer service, quick and efficient!
Good value and always very accommodating. I was in Dire Straits. I needed a new battery before I left for my road trip. They were able to work me in
Good value and always very accommodating. I was in Dire Straits. I needed a new battery before I left for my road trip. They were able to work me in the same day.
More
by SUSIWILDMAN55
Verified Customer
Verified Customer
Service Price Transparency