Pezh Kayedan | Page 22

Very clean, friendly and accommodating. Great communication with me, I was informed every step of the way. Great communication with me, I was informed every step of the way. More

by Siena54321 Verified Customer Verified Customer

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I'm 54 years old and have purchased 16 vehicles for myself and my family. This has been the worst sales experience out of all of them (and I've even had a lemon law but back mixed in there)!! This pla myself and my family. This has been the worst sales experience out of all of them (and I've even had a lemon law but back mixed in there)!! This place does NOT care about the customer and seems to take pleasure in causing confusion and frustration. The SHORT list of issues we have had so far: - deceptive pricing (the prices shown on their website do not reflect additional add-ons they REQUIRE you to purchase: LoJack and paint sealant). - the vehicle's windshield was broken during a wind storm the night before we purchased (not their fault obviously) but they sold it to us with a due bill to replace the windshield. They've scheduled that replacement 2 times and have cancelled each time. We're still waiting for the windshield to be replaced almost a month later. - Nine days after the purchase we received a series of panicked texts, emails, and phone calls saying we needed to provide our social security cards THAT DAY. I live out of town so that's not something I can provide in person and they expected me to email that kind of sensitive documentation to a PERSONAL EMAIL ACCOUNT. - I've left 4 separate messages for the general manager to call me so I could voice my concerns especially considering my complaints concern multiple departments and he has yet to return any of my calls. There were other issues, but this has already gone on too long. Suffice it to say: MAKE YOUR PURCHASE SOMEWHERE ELSE! Surprise Ford cares NOTHING about customer satisfaction. More

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Normally pretty fast, and good at communicating what’s going on. Dave is the goat. going on. Dave is the goat. More

by elijahvasquez00 Verified Customer Verified Customer

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Great service bay I came in with a recall was done within the hour!1 the hour!1 More

by GIOCARRION Verified Customer Verified Customer

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They did a great job and made it easy to make the deal. This is my 4th vehicle I purchased and as long as they keep treating me good, I will continue to be a customer!! This is my 4th vehicle I purchased and as long as they keep treating me good, I will continue to be a customer!! More

by AGURULE41 Verified Customer Verified Customer

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Incredibly quick and had great communication. I would recommend to everybody doesn’t matter what brand. I would recommend to everybody doesn’t matter what brand. More

by JERRY93 Verified Customer Verified Customer

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Always great service! Evan is very professional, kind and gives frequent updates on when my car will be done Evan is very professional, kind and gives frequent updates on when my car will be done More

by CHRISTARAAK7 Verified Customer Verified Customer

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I had a great experience and it was hassle free. Jeff Melton and his finance team made it easy. Jeff Melton and his finance team made it easy. More

by Millie Verified Customer Verified Customer

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Good service, friendly staff, good work. Convenient location. Check in is very easy with explication of how long the work will take. Convenient location. Check in is very easy with explication of how long the work will take. More

by OWNEVER Verified Customer Verified Customer

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ITS Great gave them thumbs up I recommend them to my family and friends great job family and friends great job More

by MARY.ALDANA Verified Customer Verified Customer

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