Phil Barber
General Manager
Jenkins Hyundai of Jacksonville
11107 Atlantic Blvd.
Jacksonville, FL 32225
17 Reviews
Write a Review17 Reviews of Phil Barber
December 22, 2023
She does not make any effort to solve the problems. In fact, she tries to bore you by creating a deadlock. I hope she encounters more than what she does to her customers In fact, she tries to bore you by creating a deadlock. I hope she encounters more than what she does to her customers More
October 07, 2023
Contacted general manager as a last resort after no response to several attempts to communicate my disssatiscation. Service experience was not good. The problem was known and the solution was routin response to several attempts to communicate my disssatiscation. Service experience was not good. The problem was known and the solution was routine. Had appt at 8am but was unable to pick up car til next day. Got runaround all day as to why the delay. One excuse after another. One service issue was ignored (I had a problem with my fob and they told me it was ok). Problem continued. Finally took fob to a battery store at the suggestion of a friend and all it needed was a battery. Service employees did not react positively to my complaints and made me feel that it was my fault and that I was unreasonable and just a chronic complainer. Would never visit this dealer for service or to buy a car (which I will probably do in the next 6-12 months). Love my Hyundai but may change to another make. More
June 22, 2023
I reached out to this dealership looking to purchase a palisade calligraphy. I was put through to the GM Phil Barber. Whose approach to selling a vehicle was to be inattentive, uninterested, unhelpful, un palisade calligraphy. I was put through to the GM Phil Barber. Whose approach to selling a vehicle was to be inattentive, uninterested, unhelpful, uninformed, and less focused on providing information about the vehicle than he was on speaking in a careless, rude and condescending manner. His tactic was to misinform me, push a Hyundai dealer service package as preemptory for purchase from the dealer, to tack on another 2k+ to already hyper-inflated price gouging being practiced by his dealer. Phil, your approach lacked respect, honesty, integrity, clarity. It wasn’t informative or educational. Customer education adds value and customer retention. I’m guessing your ownership isn’t interested in that. Phil this is 2023 I don’t need luck to find a vehicle I can purchase one online anywhere across the country where they have plenty of inventory and are willing to negotiate and value their customers and repeat Hyundai buyer. More
April 18, 2023
This dealership Is amazing, if I could give it 100 stars I would! They helped me so much to get the car I wanted and made the process go smoothly. My dealer Ahmed was very kind and professional and helped m I would! They helped me so much to get the car I wanted and made the process go smoothly. My dealer Ahmed was very kind and professional and helped me along the way as well as the finance managers. Definitely 100 stars!!!!! More
Other Employees Tagged: Ahmed Elgelany, Victor is definitely a 5 star!
October 08, 2022
They don't keep any of their promises, all they do is stall, business shouldn't be like this stall, business shouldn't be like this More
Other Employees Tagged: RUSSELL BARBER, Josh Toney, Larry Saint Val , Orchid Benjamin
December 24, 2021
Best sales experience I ever had Larry and Stedman made everything nice and simple. and there manager Dennovan was the best. everything nice and simple. and there manager Dennovan was the best. More
Other Employees Tagged: RUSSELL BARBER, Stedman Coleman, Josh Toney, Larry Saint Val , DENNOVAN COMMONS