Phil Giunto | Page 2

Best Overall Dealership Experience EVER! My wife and I have purchased both new and used vehicles from Toyota of Greensburg. I can honestly say, I have never had a better overall experience bu My wife and I have purchased both new and used vehicles from Toyota of Greensburg. I can honestly say, I have never had a better overall experience buying a vehicle than at this dealership! More

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A painless experience I am usually not a fan of the car-buying process, but Jennifer made the process easy and painless. She was very pleasant to work with and did a great I am usually not a fan of the car-buying process, but Jennifer made the process easy and painless. She was very pleasant to work with and did a great job. More

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Never going back Also posted on Google but I had one of the worse car buying experiences ever here. I went to look at a used car here four months ago and the salesman Also posted on Google but I had one of the worse car buying experiences ever here. I went to look at a used car here four months ago and the salesman was helpful and was not pushy. That was the only good thing that happened. I had guaranteed financing when I walked in for the test drive, so I know I could afford the car. I decided I wanted to put some money down and to finance less. The salesman offered to have them try to beat the interest rate. I proceeded. I also wrote a deposit check to hold the car but not for the whole amount of the down payment. I was assured numerous times that the check would not be cashed till they had both checks (when I came back to finalize the sale). Two days later, they over drafted my bank account because I was waiting to move the full down payment amount from my savings. When I went to pick up the car and finalize paperwork, I was also assured that the overdraft fee would be recouped by the salesman and a manager. Four months later, I still have not received anything. I even contacted the salesman multiple times. When it was time to sign the paperwork, the finance lady was far less than polite and tried to push a wrap warranty on me when the car was only 5 years old. The warranty I was told (3 months, 3,000 miles) was only listed as (1 month, 1,000 miles). I made them correct it before I would sign. They also added a vehicle recovery tracker for hundreds of dollars that I did not want but had to pay for. They inspected the car, but before I drove off the lot, I checked the fluids. Sure enough, it was low on coolant. I don't know how thorough their mechanic was, but that is an essential fluid that takes 30 seconds to fill. I made them correct that as well. I come to find out later that their finance inquiry ran my credit nine times. I found this excessive and too many inquiries can actually hurt my credit score. Overall, I would never go back or suggest anyone buying a used car there. tl;dr I was lied to multiple times. The car was not up to standard. I still have not been compensated for them over-drafting my bank account. The paperwork was wrong. They checked my credit 9 times. Update: I was contacted by a manager and got reimbursed for the overdraft fee. Still doesn't excuse their poor service and professionalism, but I gave them another star. More

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Tammy and John John Sewchek and Tammy Tokarcik helped me with every step in purchasing my Rav4 and I love it! I had every question answered and I'm happy I made this John Sewchek and Tammy Tokarcik helped me with every step in purchasing my Rav4 and I love it! I had every question answered and I'm happy I made this purchase!!! Tammy and John where open and honest with all answers to my questions. Tammy took me though each piece of paperwork and explained what everything was for. Phil Giunto also help me in deciding whether I should go with new or used and I couldn't thank any of them enough! Love my new car and the trunk space now that my son plays hockey! I think I will buy out my lease because I love it! More

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Outstanding Sales Experience We were looking for a vehicle to support our growing family and Lance was there to help us. Helped make the experience seamless! We live further awa We were looking for a vehicle to support our growing family and Lance was there to help us. Helped make the experience seamless! We live further away and Lance actually did a video session with us to make sure the vehicle was what we were looking for before we drove over an hour to see it. More

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Great service The staff was very friendly, they went above and beyond to help me get the vehicle I wanted, they were willing to stay late so that I could drive my The staff was very friendly, they went above and beyond to help me get the vehicle I wanted, they were willing to stay late so that I could drive my vehicle home the same night, thank you so much for everything. More

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The BEST DEALER!!!! Easy to work with and the very BEST customer experience you could ask for. They understood our needs and worked to make us very happy!!!! We will tell Easy to work with and the very BEST customer experience you could ask for. They understood our needs and worked to make us very happy!!!! We will tell our friends how "GREAT " they our to work with. All the employees ( Phil, Maria, Mike ) we delt with were a real pleasure to deal with. More

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Great truck / Great Experience Thank you Lance / Phil for all you help. Everyone was very professional from the first time I walked in. The truck is great and I will recommend m Thank you Lance / Phil for all you help. Everyone was very professional from the first time I walked in. The truck is great and I will recommend my friends / family to your dealership ! Steve More

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very customer friendly The sales staff was very polite and there was no pressure put on us during our visit. Everything that they said they promised to do to the used truck The sales staff was very polite and there was no pressure put on us during our visit. Everything that they said they promised to do to the used truck before I received it , they did. I would recommend them to a friend and will purchase at Toyota of Greensburg again More

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Service / New 2016 Tundra I took my 2007 Tundra in for service on Tuesday, 6-21-2016. It needed a brake job, syate inspection and an oil change..... During the inspection, the I took my 2007 Tundra in for service on Tuesday, 6-21-2016. It needed a brake job, syate inspection and an oil change..... During the inspection, the technician confirmed the truck needed new rotors and pads.... But most important.... During his inspection, he found that there was a broken leaf spring on the rear driver side..... The spring was broke at the bottom of the bend and was obviously moving while driving the truck... Very glad this was found. Bad things could have happened. This finding was the deciding factor of getting a new truck.. Of coarse Toyota has a good product.. But at Toyota of Greensburg, one of the biggest assets Toyota has is the employees.... Everyone I dealt with was very professional, knowlegable, respectful and freindy..... Phil turned me onto a lease instead of buying.... Seems like I'm going to like leasing (for the first time) vs buying.... Dario was just nice enough to talk with me in general... And Stefan was great. Everyone I would rate as a 5 ! Except for Tammy Tokarcik..... I hate doing all the paper work when obtaining a new vehicle... Tammy Tokarcik SHINED in this process....... On a scale 1 to 5.... She gets a 12!. (need to add a button for this)... She made it SOOOOOOO Painless for me. More

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