Phil Nightingale | Page 6

Great experience! A big thanks goes out to Travis, Casey, Loren and Phil with Mel Hambelton Ford. I called yesterday wanting a 2017 Ford Explorer, they were quick t A big thanks goes out to Travis, Casey, Loren and Phil with Mel Hambelton Ford. I called yesterday wanting a 2017 Ford Explorer, they were quick to find me exactly what I wanted, got the financing done and today I went and picked it up. Travis was so patient with me when I got buyers remorse late last night and wanted numbers for other vehicles. He didn't even complain when I went back to the original vehicle. Once I got there the vehicle was so clean and beautiful right in front of the door waiting for me. I went inside and Casey took over from there, it didn't phase him a bit then I started running the numbers and double checking everything (which I might add had NO mistakes). He patiently waited as I read the contract and allowed me the time to work through my concerns. I then got a lesson on all the cool gadgets that the vehicle has to offer from Loren. Yes, I even had questions for Loren! The whole process took under two hours and I was driving away in my new vehicle (this includes all of the time I spent pondering on which vehicle to get)! I can't say enough about the professionalism and great customer service that I received at Mel Hambelton Ford. I recommend this dealership to anyone shopping for a vehicle. More

Report | Print

Brian and Mel Hambelton I think I'm up to nine vehicles so far. Brian has been a part of all of them! You tell Brian what your looking for how much you want to spend and even I think I'm up to nine vehicles so far. Brian has been a part of all of them! You tell Brian what your looking for how much you want to spend and even the options that you want and need and he literally pulls up a vehicle that meets everything you requested. Brian, Phil, Brad and everyone at Mel Hambelton keep me a loyal customer! I would not purchase a vehicle anywhere else. In addition to the managers and Brian I want to share that their service Department is top notch and thank you Kent Kjelland in service!!! As much as anything Kent has been in large part why I continue to due business at Mel Hambelton. More

Report | Print

Inept mechanic I had a very bad experience with the service shop at Mel Hambelton Ford, in Wichita KS. I told them I wanted something fixed, in addition to the othe I had a very bad experience with the service shop at Mel Hambelton Ford, in Wichita KS. I told them I wanted something fixed, in addition to the other work they performed. They failed to fix it. When I discovered the problem, I fixed it myself in about 5 minutes! Totally inexcusable on their part. I wouldn't let them touch my car in the future. I would also like to point out that any reviews left on their website, that are bad reviews, will NOT be posted. Hence all the 5 star ratings. How convenient on their part. Good reviews OR ELSE. I might point out that they overcharged the hell out of me for what they did do. Trying to talk to the General Manager is not possible. It took three weeks to get through to him! Sincerely, Pissed off PS David Gray's a hired thug. More

Report | Print

Comfortable, easy experience They listened to what I wanted and gave me the best truck for my budget. As a first time buyer they made me feel comfortable and relaxed. They listened to what I wanted and gave me the best truck for my budget. As a first time buyer they made me feel comfortable and relaxed. More

Report | Print

Purchased new F150 pickup Very impressed with salesperson Wayne King, sales managers, finance personnel and final preparation staff. Overall a very nice experience. Would highl Very impressed with salesperson Wayne King, sales managers, finance personnel and final preparation staff. Overall a very nice experience. Would highly recommend it other potential buyers. More

Report | Print

Very Helpful We had an excellent experience working with Mel Hambelton Ford. Wayne King helped us feel comfortable, and he put his best foot forward every day dur We had an excellent experience working with Mel Hambelton Ford. Wayne King helped us feel comfortable, and he put his best foot forward every day during our search for a vehicle. I'm impressed with how easy it was to reach Wayne when we had questions during our search. Customers will feel valued! More

Report | Print

Best price and selection With the large selection I was able to find the exact F150 I had been searching on the internet when I called from out of town. I Walked in dealershi With the large selection I was able to find the exact F150 I had been searching on the internet when I called from out of town. I Walked in dealership and was met by salesman,Obi who I highly recommend, only to find 2 F150's waiting for me already to test drive! Ended up buying ecoboost version and love it. Everyone at the dealership went out of their way to greet and ask if I need help. 2 family members also purchased new vehicles from Mel Hambelton over the past few months and said the same things. Received follow up call after sale to see if everything was good. Will be back, could not beat the price. More

Report | Print

New Truck I leased a new F150 last week and I couldn't be happier! Thanks Phil Nightingale, Cody Hazard and everyone involved for making this experience much mo I leased a new F150 last week and I couldn't be happier! Thanks Phil Nightingale, Cody Hazard and everyone involved for making this experience much more than I could have hoped for! Excellent Truck, Excellent Sales Dept. Ed Parrott More

Report | Print

Phenomenal experience with Obi! I had a great experience buying my very first car! Obi went out of his way to make the experience comfortable and exciting! I felt cared for and knew I had a great experience buying my very first car! Obi went out of his way to make the experience comfortable and exciting! I felt cared for and knew that he was putting in as much effort as possible to give me the best possible deal. To him it's not just about making the sale - but it's about forming relationships and making sure you get the car of your dreams! Mel Hambelton has a great selection and can fit any of your cat purchasing needs! The process was seamless and exciting! More

Report | Print

A new standard in customer service! This is the third vehicle we have purchased (two used and one new) and the third awesome experience. Would recommend Mel Hambelton Ford to anyone! This is the third vehicle we have purchased (two used and one new) and the third awesome experience. Would recommend Mel Hambelton Ford to anyone! More

Report | Print