9 Reviews
Write a Review9 Reviews of Philip Deyoung
April 29, 2024
I have endured a LOT of car buying experiences over the years. I've had sales managers try to talk me into trading my *completely paid off* vehicle for something "nice and new"; my sales resistance is epic years. I've had sales managers try to talk me into trading my *completely paid off* vehicle for something "nice and new"; my sales resistance is epic. Not even moved. Phillip, on the other hand, was a complete delight to work with. It was my wife's car purchase so I got to sit back and observe. My take on Philip was that he believes he was not going to be successful unless and until my wife got exactly what she wanted. He explained exceptionally well, in fact I complimented him on his approach in laying out options. He was very nice, an easy person to spend some hours with. Neither of us have any reservations about working with Philip in the future. Not that I look forward to another vehicle purchase, but I would look forward to working with him again. More
Other Employees Tagged: Alex Kach, Grant Geer
April 28, 2024
Philip is a fabulous salesman. I did a ton of waffling back and forth on making a decision and he consistently helped me prioritize my primary concerns and desires, which was not a I did a ton of waffling back and forth on making a decision and he consistently helped me prioritize my primary concerns and desires, which was not an easy task to keep this over-thinker on track. I’m a JackieCooper fan. More
Other Employees Tagged: Alex Kach, Grant Geer
April 16, 2024
I really enjoyed work working with Mark Cox and I think he’s very knowledgeable. He was polite and not pushy and followed up and just the right way. I loved the way they were able to set up my car with all he’s very knowledgeable. He was polite and not pushy and followed up and just the right way. I loved the way they were able to set up my car with all the bells and whistles and show me all the neat features. I’ve bought two prior Infinities, and I’ve never had that level of attention and service before. However, buying a car is exhausting and usually takes an entire day and I’ve always wanted to just go drive my new car in the daylight! Thanks! More
Other Employees Tagged: Mark Cox , I think I recognize the name of the gentleman who helped with all the tech aspects. He was former Navy and amazing!
April 15, 2024
While there were some minor hiccups in the car buying process both Philip and the dealership went the extra distance to make the process as smooth as possible. process both Philip and the dealership went the extra distance to make the process as smooth as possible. More
April 09, 2024
Best customer service ever. Phillip was so attentive to our needs and took everything we said and showed us the best options for my growing family. We never felt rush and always Phillip was so attentive to our needs and took everything we said and showed us the best options for my growing family. We never felt rush and always felt comfortable asking all the questions and concerns we had. Thank you for being so patient, welcoming to my family. We will definitely continue to do business for many more years. More
Other Employees Tagged: Alex Hogeman, Grant Geer
April 02, 2024
I had one of the best experiences at a dealership that I have ever had. They went above and beyond, even after the fact, to help me find the right vehicle. have ever had. They went above and beyond, even after the fact, to help me find the right vehicle. More
Other Employees Tagged: Alex Kach
April 01, 2024
Philip, my sales agent, demonstrated exceptional attentiveness to my needs throughout the vehicle purchasing process. He took the time to actively listen to my preferences and requirements, ensuring attentiveness to my needs throughout the vehicle purchasing process. He took the time to actively listen to my preferences and requirements, ensuring that he thoroughly understood my priorities without any pressure to expedite the sale. His demeanor was consistently pleasant, and he approached our interactions with kindness and professionalism, always wearing a smile. What stood out most was Philip's dedication to providing services that surpassed my expectations within the car market. His patience was unwavering as he navigated the rapidly changing inventory landscape, ensuring that I was well-informed about available options and swiftly notifying me of any developments, such as newly arrived vehicles or sold-out listings. Having visited other dealerships in my search for the perfect vehicle, I can confidently attest that the level of service provided by Philip at Jackie Cooper Infiniti was unparalleled. His proactive communication and personalized attention were instrumental in making me a satisfied customer of my new Infiniti. Philip's commitment to customer satisfaction truly sets him apart, and I am grateful for his invaluable assistance throughout the entire purchasing journey. More
Other Employees Tagged: Jon Green , Taylor Hartman, Chuck
March 24, 2024
Responsive, courteous, friendly, respectful, considerate, thoughtful, patient, kind, inspiring, focused, knowledgeable, resourceful, detailed, thorough and complete! thoughtful, patient, kind, inspiring, focused, knowledgeable, resourceful, detailed, thorough and complete! More
Other Employees Tagged: Erin on service