Philip Jansen
Philip Jansen at Frank Brown Auto and Truck Ranch
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Philip Jansen

GMC Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

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4.9
336 Reviews

Love Vintage Cars and Cycles, Car Racing, Motorcycle Racing, Camping and Meeting new people. Visiting National Parks.

Dealership Experience

14 yrs, 7 mos

Industry Experience

42 yrs, 4 mos

Specialties & Trainings

Dealer Rater Certified

Certified GMC Consutant

4.9

336 Reviews

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336 Reviews of Philip Jansen

June 21, 2024

Dealership Rating
Employee Rating

Friendly prompt and worked well communicating with my husband who is hearing impaired. Great Job! More

by Buchanan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 17, 2024

Dealership Rating
Employee Rating

The buying experience was painless and quick. The facilities were spotless and Phillip was knowledgeable and easy to work with. More

by larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 17, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

June 03, 2024

Dealership Rating
Employee Rating

Philip made the whole process easy and effortless. He was very knowledgeable about the car, helped me get everything set up, and went above and beyond to make sure we were happy! More

by ahatton1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

May 20, 2024

Dealership Rating
Employee Rating

Frank Brown was great. They were very helpful. Philip was great to walk us through the electronic system. I would recommend anyone to go there & buy a car or truck. I know More

by marilyn.baker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 21, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

May 17, 2024

Dealership Rating
Employee Rating

Phillip was great. No pressure. Deal went very fast and minimum time signing paperwork I am a repeat custard will be back More

by Jim_richardsonjdr
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
May 17, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

May 17, 2024

Dealership Rating
Employee Rating

Frank Brown Honda is satisfactory as Lubbock’s only Honda dealer. While they do good work, they tend to be expensive and push extra services. They could benefit from aggressive discounts and deals like oth More

by Lubbock Living
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Alegria

May 19, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. . Cordially, Rick Swindell IT Director Frank Brown Honda

May 05, 2024

Dealership Rating
Employee Rating

Phillip did ok , however Ethan McZenzie who was not our direct sales person went above and beyond. Phillip seemed only minimally interested in the sale or communication while waiting on the arrival of our More

by hickson.marilyn
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan McZenzie,

May 08, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

April 27, 2024

Dealership Rating
Employee Rating

It was a very nice experience dealing with your sales staff, I enjoyed the experience dealing with Phillip , he’s a very nice and helpful person. Thanks again . Bill Freeman More

by bfree60937
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 29, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

March 25, 2024

Dealership Rating
Employee Rating

Very pleased with the dealing we had with Phillip and everyone at Frank Brown. this is the 3rd vehicle we had bought from them. More

by telkjl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 26, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

February 23, 2024

Dealership Rating
Employee Rating

Great service, Ronnie was prompt and kept me informed Would highly recommend this service dept to anyone More

by Slushtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

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