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Philip Jansen
Philip Jansen at Frank Brown Auto and Truck Ranch
Refer Me

Philip Jansen

GMC Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
5.0
216 Reviews

Love Vintage Cars and Cycles, Car Racing, Motorcycle Racing, Camping and Meeting new people. Visiting National Parks.

Dealership Experience

11 yrs, 11 mos

Industry Experience

39 yrs, 8 mos

Specialties & Trainings

Certified GMC Consutant

Dealer Rater Certified

5.0

216 Reviews

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216 Reviews of Philip Jansen

October 19, 2021

Dealership Rating
Employee Rating

"They were quickly able to help me find the brand new suv..."

- jennhazelwood Verified Customer

They were quickly able to help me find the brand new suv that I was interested in.

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Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Oct 20, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 19, 2021

Dealership Rating
Employee Rating

"Time for my oil change, wheeled into Frank Brown as..."

- LH442 Verified Customer

Time for my oil change, wheeled into Frank Brown as usual. They could get it for service. I was in and done in about 45 minutes. Excellent service mgr. and mechanics.

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Recommend Dealer
Yes

Other Employees Tagged: Albert Botello

Oct 20, 2021

LH442 responded

No complaints...Y'all are the best!

Oct 20, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 14, 2021

Dealership Rating
Employee Rating

"Guys really worked hard to make a deal with me.... Will..."

- FRANKLINBRANDON1518 Verified Customer

Guys really worked hard to make a deal with me.... Will go back Everytime I need a truck

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Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Gilvin

Oct 14, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

October 07, 2021

Dealership Rating
Employee Rating

"Great service!! Service guys and parts guys are the best..."

- Martinsauto Verified Customer

Great service!! Service guys and parts guys are the best and prices are reasonable. Would definitely recommend to a friend.

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Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Oct 08, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 29, 2021

Dealership Rating
Employee Rating

"Friendly and easy to deal with and willing to work with..."

- telkjl Verified Customer

Friendly and easy to deal with and willing to work with you! Stayed late to get the deal done.

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Customer Service
Friendliness
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Overall Experience
Recommend Dealer
Yes
Sep 30, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 22, 2021

Dealership Rating
Employee Rating

"Stayed late in order for us to see the vehicle and the..."

- telkjl Verified Customer

Stayed late in order for us to see the vehicle and the stayed for us to make a deal!!

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Customer Service
Friendliness
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Recommend Dealer
Yes
Sep 23, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

August 24, 2021

Dealership Rating
Employee Rating

"Friendly, and took care of my car's needs. Had a camera..."

- gloriadimas0 Verified Customer

Friendly, and took care of my car's needs. Had a camera replaced.Like their shuttle service also. Also Terry the gentleman that takes care of the service bill, is very corteous and helpful.

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Recommend Dealer
Yes

Other Employees Tagged: Terry

Aug 25, 2021

gloriadimas0 responded

Friendly, and took care of my car's needs. Had a camera replaced.Like their shuttle service also. Also Terry the gentleman that takes care of the service bill, is very corteous and helpful.

Aug 25, 2021

gloriadimas0 responded

My email gloriadimas0@gmail.com

Aug 25, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 28, 2021

Dealership Rating
Employee Rating

"I love the Honda service department. Always easy to deal..."

- TLX Verified Customer

I love the Honda service department. Always easy to deal with, efficient, and does great work. I service my Acura TLX and will continue to do so! Definitely recommend.

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Quality of Work
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Recommend Dealer
Yes
Jul 29, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

July 03, 2021

Dealership Rating
Employee Rating

"Very smooth and pleasant transaction. Philip was very..."

- Silverrhino

Very smooth and pleasant transaction. Philip was very helpful ..... even came with us to our house to verify that the truck would fit in the garage!

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Friendliness
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Overall Experience
Recommend Dealer
Yes
Jul 05, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

June 29, 2021

Dealership Rating
Employee Rating

"Very knowledgeable and to the point. Got the truck I..."

- d.skipper83

Very knowledgeable and to the point. Got the truck I wanted for the right price. Phillip was the best and great with my son.

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Customer Service
Friendliness
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Overall Experience
Recommend Dealer
Yes
Jun 29, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

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