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Philip Rhone
Philip Rhone at Mazda of New Rochelle

Philip Rhone

Service Advisor

Mazda of New Rochelle

1 E Main ST
New Rochelle, NY 10801

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4.8
36 Reviews
4.8

36 Reviews

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36 Reviews of Philip Rhone

October 31, 2025

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Employee Rating

Amanda and the crew are amazing at taking care of my vehicle. In addition, the performance a detail inspection to makesure all issues are identified More

by Garytsai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez , Amanda Tegan

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Nov 03, 2025

Mazda of New Rochelle responded

Hi, thank you for sharing your experience! We’re so glad to hear Amanda and the team are taking such great care of your vehicle. It’s awesome that the performance and detailed inspections give you peace of mind knowing every issue is identified. We really appreciate your kind words and look forward to helping you again!

October 21, 2025

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Employee Rating

Great job Very nice place good people Am they came back with my car in great shape now it rides better More

by edguad216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

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Oct 21, 2025

Mazda of New Rochelle responded

Hi, thank you so much for sharing your experience! I’m glad to hear your car is riding better and that you’re happy with the service. We’re thrilled you had a positive visit and appreciate your kind words about the team here at Mazda of New Rochelle.

October 18, 2025

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Had 9:30 appointment for 9:30. It’s 11:20 car still not ready. Told have to wait a little longer. Suggested I watch a video they just sent me while I wait longer. Not interested. W More

by Bvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 21, 2025

Mazda of New Rochelle responded

Hello, thank you for your feedback. We apologize for the long wait you experienced at Mazda of New Rochelle. We understand how frustrating that must have been. If you’d like to discuss your visit or share suggestions for how we can improve, please contact our Service Manager at (914) 826-8100.

September 16, 2025

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Employee Rating

Staff at the dealership were very courteous and helpful with dealing with the issues that l was having with my vehicle. Communication with my concerns were clear and addressed promptly. More

by ghyer408
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2025

Mazda of New Rochelle responded

Thank you for sharing your experience. We’re glad the team at Mazda of New Rochelle was courteous and helpful, and that your concerns were addressed clearly and promptly.

September 12, 2025

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Excellent service experience, Phil and Amanda are the best. Will definitely go back there for service. More

by Scott
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2025

Mazda of New Rochelle responded

Thank you for your kind words, Scott! We are thrilled to hear Phil and Amanda provided an excellent service experience. We look forward to seeing you again at Mazda of New Rochelle for your future service needs.

September 03, 2025

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Phillip was very helpful and informative and had a great attitude while working with me and explaining my car situation More

by jay
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

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Sep 04, 2025

Mazda of New Rochelle responded

Hi Jay, I’m happy to hear that Phillip provided such helpful and informative service while addressing your car situation. It’s great to know his positive attitude made your experience at Mazda of New Rochelle enjoyable.

September 02, 2025

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They were very helpful. I thought for a new Mazda and getting the first service done I would have least gotten a free complimentary oil change. You guys need to give more More

by Warrior0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

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Sep 04, 2025

Mazda of New Rochelle responded

Hi, thank you for your feedback. I’m glad to hear our team was helpful during your first service. I appreciate your suggestion regarding complimentary oil changes and service coupons, and I will share it with our team to see how we can improve the experience for our customers at Mazda of New Rochelle.

August 24, 2025

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Service was prompt and efficient. They are very friendly and helpful, I was taking care of on time More

by garyjohn295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashely Cabral, Christopher Tavarez

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Aug 25, 2025

Mazda of New Rochelle responded

Thank you for sharing your experience! We’re so glad our team was able to get you taken care of quickly while keeping things friendly and helpful. That’s exactly the kind of service we strive to provide every visit!

August 21, 2025

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Employee Rating

The service department did not properly inspect my vehicle and tried to say my damage was not covered under warranty. The damage was a result of a mechanical issue and not an outside influence as the More

by Houston7912
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christopher Tavarez

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Aug 22, 2025

Mazda of New Rochelle responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 13, 2025

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Employee Rating

Mazda at New Rochelle were so helpful, we were visiting from out of state and they fit us in, helped us with finding a car rental etc. Can't thank them enough! Phillip is the best! More

by bgl.143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2025

Mazda of New Rochelle responded

We’re so glad we could help make your visit smooth and stress-free! Phillip will be thrilled to hear your kind words. Thank you for trusting Mazda of New Rochelle, and we hope you enjoy your new car!

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