Roque Capellan
Roque Capellan at Mazda of New Rochelle

Roque Capellan

Product Specialist

Mazda of New Rochelle

1 E Main ST
New Rochelle, NY 10801

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Roque Capellan

September 28, 2026

Dealership Rating
Employee Rating

Dealership was great, sales staff was amazing. Everything was smooth from start to finish. We has such a positive experience working with Roque, he kept me abreast of everything that was going on More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2026

Mazda of New Rochelle responded

Greg, we love hearing that you had such a great experience with Roque at Mazda of New Rochelle. We’re happy he made the buying process easy and kept you in the loop from start to finish. Enjoy your new Mazda!

September 26, 2026

Dealership Rating
Employee Rating

Mazda of New Rochelle it’s always a great experience for leasing or buying and the staff, the staff they are on your side helping and guiding at their best, thanks Mazda of New Rochelle! More

by Fantomasny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez, Lewis Matos

Sep 28, 2026

Mazda of New Rochelle responded

Hi, we’re always happy to know you’ve had great experiences with Mazda of New Rochelle, whether leasing or buying. It’s great to hear our staff has been there to guide you and make the process easier. We truly appreciate your continued trust in us.

July 24, 2026

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Employee Rating

Mazda of New Rochelle is fortunate to have Ro on the team! Ro was an absolute pleasure to work with. He was professional, knowledgeable, and took the time to really listen to what I was looking for. At More

by GM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2026

Mazda of New Rochelle responded

Hi, thank you for sharing such detailed feedback about your experience with Mazda of New Rochelle. I am glad Ro provided a comfortable buying process while taking the time to understand what you were looking for. We hope you enjoy your new vehicle and look forward to assisting you again in the future.

January 30, 2026

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Always amazing service and customer care. This is my 6th lease with them and they’re always helpful and very informative! More

by Bennyv33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2026

Mazda of New Rochelle responded

Hi there, Thank you for sharing your experience at Mazda of New Rochelle. We’re glad your visits continue to be smooth and informative, and we appreciate your loyalty through six leases. We look forward to assisting you with many more in the future.

January 16, 2026

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New 2026 CX-90, Had a great experience with Roque at Maxda of New Rochelle. More

by Joshua Ramkissoon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 08, 2025

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While there were some hiccups in my process of leasing towards the end on the deal, Roque and Mariah were efficient and quick to step in and smooth everything over. Their professionalism and attention is More

by Nat
Recommend Dealer
Yes

Other Employees Tagged: Maria H

Dec 09, 2025

Mazda of New Rochelle responded

Hello, Thank you for sharing your feedback. I’m glad Roque and Mariah were able to step in and help make things right toward the end of your leasing process. It’s great to hear their professionalism and attention to detail stood out and made a positive difference. We’re happy your experience ended on a good note and look forward to serving you again in the future.

October 31, 2025

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Employee Rating

Clean, quick, understanding, helpful people who were willing to make this experience possible and fun More

by ndaquioag98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez, Ashely Cabral, Jordan Luzzi , Charles Cunningham, Darwin Flores, Jesus Gomez, Pedro Gutierrez, Jason Jaime, Jasper Bakersville

Nov 03, 2025

Mazda of New Rochelle responded

Hi, we’re thrilled to hear about your experience at Mazda of New Rochelle! It’s great to know our team made the process smooth, helpful, and even fun for you. Thank you for taking the time to share your kind words, and we can’t wait to welcome you back again.

September 07, 2025

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Overall end to end positive experience all of which began and ended with our sales person Ro. Ro is an incredible professional, knowledgeable of the vehicle and the industry, compassionate and patient and re More

by AnaS123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 08, 2025

Mazda of New Rochelle responded

Hi, thank you for sharing your experience! We’re thrilled to hear that Ro provided such outstanding service and made your car buying experience smooth and enjoyable. We appreciate your business at Mazda of New Rochelle.

July 28, 2025

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Very easy experience. Staff was professional throughout and made the entire process seamless start to finish. More

by jasonkatz419
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2025

Mazda of New Rochelle responded

Jason, thank you for the great feedback! We’re so glad to hear your experience at Mazda of New Rochelle was smooth and stress-free. Our team works hard to make the process seamless, and it’s great to know that came through from start to finish. We appreciate you choosing us!

May 24, 2025

Dealership Rating
Employee Rating

Great customer service. I walked in and told the General manager exactly what I wanted , the model the color everything including my payment was perfect. Roque was the sales More

by evanstorm0109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Georgia Anagnostopoulos, Naomi Santos , Zol R

May 26, 2025

Mazda of New Rochelle responded

Hi Evan, thank you for the kind words. We're glad our team at Mazda of New Rochelle made a positive impression and helped secure a great value for you. We truly appreciate the recommendation!

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