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Philip Rhone
Philip Rhone at Mazda of New Rochelle

Philip Rhone | Page 3

Service Advisor

Mazda of New Rochelle

1 E Main ST
New Rochelle, NY 10801

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4.9
59 Reviews
4.9

59 Reviews

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59 Reviews of Philip Rhone

November 21, 2025

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Employee Rating

They got good customer services I was in and out quickly I will recommend this dealer to a family member and friends More

by WILLYWILLROD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

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Nov 22, 2025

Mazda of New Rochelle responded

Hi Willy, We’re so happy to hear you had a smooth and quick experience! It means a lot that you’d recommend Mazda of New Rochelle to your family and friends. Thank you for taking the time to share your experience with us.

November 19, 2025

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Employee Rating

The staff are always pleasant, courteous and absolutely patient and respectful. In addition, their pleasant manners reassure me that my repairs and any problems that crop up with my visit will be resolved More

by Pinkladyblu2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez , Amanda Teagan

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Nov 20, 2025

Mazda of New Rochelle responded

Hi there, it’s wonderful to hear that our team consistently makes you feel comfortable and respected. We strive to handle every repair and concern smoothly, and it’s great to know that shows during your visits. Thank you for sharing your experience with Mazda of New Rochelle.

November 15, 2025

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My appointment was right on time. I was very helpful. Looking forward to go back for the next service. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

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Nov 18, 2025

Mazda of New Rochelle responded

Hi George, Thank you for sharing your experience! We’re glad your appointment ran on time and that our team was able to assist you. We look forward to seeing you again for your next service and making it just as smooth and easy.

October 31, 2025

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Employee Rating

Amanda and the crew are amazing at taking care of my vehicle. In addition, the performance a detail inspection to makesure all issues are identified More

by Garytsai
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez , Amanda Tegan

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Nov 03, 2025

Mazda of New Rochelle responded

Hi, thank you for sharing your experience! We’re so glad to hear Amanda and the team are taking such great care of your vehicle. It’s awesome that the performance and detailed inspections give you peace of mind knowing every issue is identified. We really appreciate your kind words and look forward to helping you again!

October 21, 2025

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Employee Rating

Great job Very nice place good people Am they came back with my car in great shape now it rides better More

by edguad216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

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Oct 21, 2025

Mazda of New Rochelle responded

Hi, thank you so much for sharing your experience! I’m glad to hear your car is riding better and that you’re happy with the service. We’re thrilled you had a positive visit and appreciate your kind words about the team here at Mazda of New Rochelle.

October 18, 2025

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Had 9:30 appointment for 9:30. It’s 11:20 car still not ready. Told have to wait a little longer. Suggested I watch a video they just sent me while I wait longer. Not interested. W More

by Bvm
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 21, 2025

Mazda of New Rochelle responded

Hello, thank you for your feedback. We apologize for the long wait you experienced at Mazda of New Rochelle. We understand how frustrating that must have been. If you’d like to discuss your visit or share suggestions for how we can improve, please contact our Service Manager at (914) 826-8100.

September 16, 2025

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Employee Rating

Staff at the dealership were very courteous and helpful with dealing with the issues that l was having with my vehicle. Communication with my concerns were clear and addressed promptly. More

by ghyer408
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2025

Mazda of New Rochelle responded

Thank you for sharing your experience. We’re glad the team at Mazda of New Rochelle was courteous and helpful, and that your concerns were addressed clearly and promptly.

September 12, 2025

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Employee Rating

Excellent service experience, Phil and Amanda are the best. Will definitely go back there for service. More

by Scott
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2025

Mazda of New Rochelle responded

Thank you for your kind words, Scott! We are thrilled to hear Phil and Amanda provided an excellent service experience. We look forward to seeing you again at Mazda of New Rochelle for your future service needs.

September 03, 2025

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Employee Rating

Phillip was very helpful and informative and had a great attitude while working with me and explaining my car situation More

by jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

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Sep 04, 2025

Mazda of New Rochelle responded

Hi Jay, I’m happy to hear that Phillip provided such helpful and informative service while addressing your car situation. It’s great to know his positive attitude made your experience at Mazda of New Rochelle enjoyable.

September 02, 2025

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Employee Rating

They were very helpful. I thought for a new Mazda and getting the first service done I would have least gotten a free complimentary oil change. You guys need to give more More

by Warrior0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

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Sep 04, 2025

Mazda of New Rochelle responded

Hi, thank you for your feedback. I’m glad to hear our team was helpful during your first service. I appreciate your suggestion regarding complimentary oil changes and service coupons, and I will share it with our team to see how we can improve the experience for our customers at Mazda of New Rochelle.

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