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Philip Rhone
Philip Rhone at Mazda of New Rochelle

Philip Rhone | Page 6

Service Advisor

Mazda of New Rochelle

1 E Main ST
New Rochelle, NY 10801

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4.9
59 Reviews
4.9

59 Reviews

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59 Reviews of Philip Rhone

March 20, 2025

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Employee Rating

Excellent service . my service advisor was really nice and communicated with me the entire appointment More

by Foster 0719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Tegan

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Mar 21, 2025

Mazda of New Rochelle responded

Hi! We're glad you had an excellent service experience. It's great to hear your service advisor kept you informed throughout your appointment. Thank you for choosing Mazda of New Rochelle!

March 16, 2025

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Employee Rating

Brought My CX-30 in for a driver door lock issue. Had to order a part which took a few days, but once part was delivered my car was finished I rather quickly. More

by mlmoses2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2025

Mazda of New Rochelle responded

Hi, thank you for sharing your experience! We're glad we could get your CX-30 fixed quickly once the part arrived. We appreciate your patience and look forward to assisting you again in the future!

February 18, 2025

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My visit was for the first oil change. and the service representative who attended to me was very helpful and courteous throughout the period. More

by bbat4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

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Feb 19, 2025

Mazda of New Rochelle responded

Hi, thank you for sharing your experience! We’re happy to hear that your first oil change went smoothly and that our service representative was helpful and courteous. We appreciate your feedback and look forward to assisting you again at Mazda of New Rochelle!

February 16, 2025

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Some of the best service by any dealership I've been to. Always attentive and prompt with their service. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda

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Feb 17, 2025

Mazda of New Rochelle responded

Hi Jason, thank you for your kind words! We're thrilled to hear that you've had such a positive experience with us. Our team is dedicated to providing attentive and prompt service, and it's great to know we delivered for you. We look forward to seeing you again soon!

February 10, 2025

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Employee Rating

These customer service is good. Has time to walk me through the process and explained everything to my understanding More

by agyemangenock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 11, 2025

Mazda of New Rochelle responded

Hi! Thank you for your feedback. We're glad to hear that our team took the time to walk you through the process and ensure everything was clear. We appreciate your trust in us and look forward to serving you again!

February 04, 2025

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Employee Rating

They are wonderful in this dealership and Chris. The service department took care of me. I will recommend this dealership to a family member. More

by WILLYWILLROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

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Feb 05, 2025

Mazda of New Rochelle responded

Hi, thank you for your kind words! We're thrilled to hear you had a great experience with Chris and our service department. We truly appreciate your recommendation and look forward to serving your family members in the future!

January 31, 2025

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Responsive to our needs during the entire process. We had a prior experience over 7 years ago that left us doubtful, but we decided to come back. We were not disappointed this time. More

by MazdaDad3
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez , Lily M

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Feb 04, 2025

Mazda of New Rochelle responded

Hi there, we’re so glad you decided to give us another chance, and we’re thrilled to hear that this experience met your expectations! Your trust means a lot to us, and we appreciate you sharing your feedback. We’ll continue working hard to ensure every visit is a great one! Thank you for coming back!

January 21, 2025

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Been going to Mazda of New Rochelle with my 2 Mazda's for years, wouldn't have them serviced anywhere else. Phil has taken care of my cars and me like family! They have a great team, a should out to Aman More

by DvRice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2025

Mazda of New Rochelle responded

Hi, Thank you for your loyalty and kind words! We’re thrilled to hear that Phil and Amanda at Mazda of New Rochelle have provided you with such great service over the years. We look forward to continuing to serve you!

January 16, 2025

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Employee Rating

Phil Give excellent service Very attentive and personable Very knowledgeable about the car and the workings More

by Ed.scanlon924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucky Waite, Christopher Tavarez , Naim Bligen, Greg wilson

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Jan 19, 2025

Mazda of New Rochelle responded

Thank you, Ed! We're so glad to hear you had a great experience with us. If you ever have any more questions about your car, feel free to reach out!

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