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Philip Stam

Overview Reviews (65) Inventory (164)

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Philip Stam

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.7

65 Reviews

Overview Reviews (65) Inventory (164)

Dealership Experience

3 yrs, 5 mos

Industry Experience

3 yrs, 5 mos

Languages Spoken

English

4.7

65 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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65 Reviews of Philip Stam

September 29, 2026

Dealership Rating

Employee Rating

Phil was very helpful with my concerns and was able to make the process as smooth as possible. Highly recommend! make the process as smooth as possible. Highly recommend! More

by ford enthusiast

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 29, 2026 -

Heiser Ford Lincoln responded

Our service team is glad Philip could address your concerns and make the service on your Ford Bronco smooth. Knowing you highly recommend us means a great deal. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

September 29, 2026

Dealership Rating

Employee Rating

Great experience with my transmission replacement! The service was professional, the staff was friendly, and everything was handled smoothly. I appreciate their hard work and excellent customer servic The service was professional, the staff was friendly, and everything was handled smoothly. I appreciate their hard work and excellent customer service. I would definitely recommend this dealership! More

by danilovesjr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 29, 2026 -

Heiser Ford Lincoln responded

We’re glad the transmission replacement on your Ford Escape went so smoothly for you. Knowing you found our service professional and friendly means a lot to us. Thank you for recommending our dealership. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

September 29, 2026

Dealership Rating

Employee Rating

by danilovesjr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 29, 2026 -

Heiser Ford Lincoln responded

Our team is pleased we could complete your Ford Escape’s transmission replacement smoothly. Hearing that you appreciated our professionalism and would recommend us means a lot to us. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

September 19, 2026

Dealership Rating

Employee Rating

Phil keeps your Service Department running! He always has an answer about my car He knows his cars and his customers He always has an answer about my car He knows his cars and his customers More

by MADHEN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Philip Stam

Sep 19, 2026 -

Heiser Ford Lincoln responded

We’re glad Philip could provide clear answers about your Lincoln Nautilus during its service. Hearing that he truly understands both the vehicle and its owner means a lot to our service department. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

September 01, 2026

Dealership Rating

Employee Rating

Went in for a recall repair. They fit me in perfectly despite scheduling issues on my end during the appointment time. They fit me in perfectly despite scheduling issues on my end during the appointment time. More

by daniel@shovers.net

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 01, 2026 -

Heiser Ford Lincoln responded

Knowing you felt we fit you in perfectly despite your scheduling issues means a lot to our service team. We’re glad we could complete the recall repair on your Ford Ranger. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

August 31, 2026

Dealership Rating

Employee Rating

Philip was good. My issue was with the pricing. I didn't feel like pricing was reasonable given how much Lincoln covered of the repair My issue was with the pricing. I didn't feel like pricing was reasonable given how much Lincoln covered of the repair More

by jason.gannett

Verified Customer

Recommend Dealer

Other Employees Tagged: Philip Stam

August 29, 2026

Dealership Rating

Employee Rating

Fair price, good timely service. All good. The car was finished ahead of the original time estimate. All good. The car was finished ahead of the original time estimate. More

by DAVIDJS1234

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Philip Stam

Aug 30, 2026 -

Heiser Ford Lincoln responded

We’re glad to hear the fair pricing and prompt service on your Ford Flex met your expectations. Finishing the work ahead of the original estimate reflects our commitment to efficient care. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

August 24, 2026

Dealership Rating

Employee Rating

Always a great experience I have never been disappointed with Heiser from the car sales to fiance to auto shop with Heiser from the car sales to fiance to auto shop More

by Sabrina

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Philip Stam

Aug 24, 2026 -

Heiser Ford Lincoln responded

Our team is proud to have guided you through your Lincoln Navigator purchase, financing, and service. Knowing every visit has met your expectations means a great deal to us. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

August 20, 2026

Dealership Rating

Employee Rating

You have a well-working service team. They know my name, they do meticulous work, repairs are infrequent, but the few I've had were handled perfectly by Phil and Company. That wasn't the They know my name, they do meticulous work, repairs are infrequent, but the few I've had were handled perfectly by Phil and Company. That wasn't the case 2-3 years ago. More

by MADHEN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Philip Stam

Aug 23, 2026 -

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

Aug 20, 2026 -

MADHEN responded

I already wrote a review.

August 14, 2026

Dealership Rating

Employee Rating

Excellent, respectful, kind, helpful. Always helped me and solved problems I had with my vehicle. Always helped me and solved problems I had with my vehicle. More

by NEUKAT1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Philip Stam

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