Phill Crabtree | Page 19

I've purchased a total of seven vehicles from Findlay in the past 15 years. My latest experience was with the service department, more specifically their glass coordinator. Tanya, who deals with insurance c the past 15 years. My latest experience was with the service department, more specifically their glass coordinator. Tanya, who deals with insurance companies. My insurance company was being obtuse and dragging their feet on a glass repair that immobilized the vehicle. Tanya was relentless in following up with them. She'd update me daily on the status of my claim, conference in third parties with me if needed, and didn't stop going after the insurance until they agreed to pay my claim. She took care of working with the parts and service departments to get parts in, schedule my repair appointment etc. She's a gem. I work with Phill Crabtree as a service adviser. Also a top notch member of the team there who is easy to work with, and gets the vehicles in and out as quickly as possible. More

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Thanks to Findlay Toyota Henderson, and many thanks to phill (my service advisor) for his help & support to fix my car. His estimate for the car's repair time was correct. Now before the new year, my car phill (my service advisor) for his help & support to fix my car. His estimate for the car's repair time was correct. Now before the new year, my car is fixed completely. Happy New Year! More

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