Phillip Mitchell
Phillip Mitchell at Walser Subaru St. Paul

Phillip Mitchell

Customer Specialist

Walser Subaru St. Paul

740 Concord St S
South St Paul, MN 55075

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4.8
29 Reviews
4.8

29 Reviews

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29 Reviews of Phillip Mitchell

May 08, 2026

Dealership Rating
Employee Rating

Great dealer. Was able to fix issue same day without appointment. Highly recommended dealer. First Subaru but probably not my last. Thanks More

by sfremstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Walser Subaru St. Paul responded

Thank you for recommending us and trusting us with your first Subaru service. We’re pleased we could resolve your issue the same day without an appointment. We look forward to welcoming you back for your next Subaru visit. Walser Subaru St. Paul Team

May 08, 2026

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Process was easy and straightforward. Stress free from start to finish. They were able to work with me on valuing my trade accordingly. More

by alyssa.m.riggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2026

Walser Subaru St. Paul responded

Knowing that everything went smoothly for your new Subaru Forester from start to finish is fantastic. We’re glad that Phillip could assist in valuing your trade fairly. Please reach out if we can help with anything else in the future. Walser Subaru St. Paul Team

May 05, 2026

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Phillip was fantastic and made my first new car purchase in over 15 years easy, stress-free, and ensured that my needs were taken care of. More

by Rob H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ganzer

May 05, 2026

Walser Subaru St. Paul responded

We’re thrilled Phillip made your first new Subaru purchase in over 15 years easy and stress-free by taking care of your needs. Thank you for choosing Subaru, and we look forward to assisting you whenever needed. Walser Subaru St. Paul Team

April 28, 2026

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It was great and completed in a very timely manner. And I hate these surveys. More

by sppolski
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 28, 2026

Walser Subaru St. Paul responded

Thanks for the 5 star review, sppolski!

April 24, 2026

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Employee Rating

Pushey vehicle i bought wasn't even detailed only one key should be disclosed before I drive 100 miles More

by dkvikings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 28, 2026

Walser Subaru St. Paul responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please call our General Manager Dan Epp at 651-240-7505 at your convenience. Walser Subaru St. Paul Team

April 20, 2026

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Phillip was great to work with! He made the process enjoyable. One thing I really didn't like was "Holly Harris." I felt stupid once I realized it was AI. You should be upfront abou More

by grovergirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Simpson , Person at the front desk was nice

Apr 21, 2026

Walser Subaru St. Paul responded

Quality customer service is always our number one priority, so we appreciate your thoughtful feedback. Thank you for choosing Walser Subaru St. Paul. Phillip and the team look forward to serving you again! Walser Subaru St. Paul Team

April 17, 2026

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Wonderful staff that’s friendly and accommodating. My time was important so I did everything over text with Phillip. Once the finance part was mostly complete, I came in with my family to test drive t More

by Thao Vang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Schichel

Apr 17, 2026

Walser Subaru St. Paul responded

Thank you for your kind words. We’re glad Phillip made the initial process seamless and that our team was welcoming when you came in. Congratulations on your new Subaru Forester and enjoy many memorable drives with your family. Walser Subaru St. Paul Team

April 07, 2026

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Philip was incredibly nice and very helpful. He made what could have been a very stressful. Task seem easy. Fantastic service. More

by barbara.ismail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Simpson, Andres Flores

Apr 07, 2026

Walser Subaru St. Paul responded

Thank you for the five-star review. We’re thrilled Phillip made purchasing your new Subaru Impreza so easy. Enjoy every mile in your Impreza. Walser Subaru St. Paul Team

April 02, 2026

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Employee Rating

Good customer service. Always friendly. Use of technology including videos are very good. Subaru seems like a good company to work for and with. More

by hharrischristine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2026

Walser Subaru St. Paul responded

Thank you for the 5-star review, hharrischristine! We look forward to seeing you again at Walser Subaru St Paul!

April 01, 2026

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Employee Rating

This was the most pleasant auto purchase I’ve had. No pressure, got exactly what I was looking for at a fair price. Appreciated the thorough orientation to features I was unfamiliar with. I would reco More

by lpramann
Recommend Dealer
Yes

Other Employees Tagged: James Simpson, Andres Flores

Apr 01, 2026

Walser Subaru St. Paul responded

Thanks for rating us 5 stars, lpramann! We look forward to working with you at Walser Subaru St Paul again soon!

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