Phillip Mitchell | Page 2

Phillip was fantastic and made my first new car purchase in over 15 years easy, stress-free, and ensured that my needs were taken care of. in over 15 years easy, stress-free, and ensured that my needs were taken care of. More

by Rob H. Verified Customer Verified Customer

Report | Print

It was great and completed in a very timely manner. And I hate these surveys. And I hate these surveys. More

by sppolski Verified Customer Verified Customer

Report | Print

Pushey vehicle i bought wasn't even detailed only one key should be disclosed before I drive 100 miles should be disclosed before I drive 100 miles More

by dkvikings Verified Customer Verified Customer

Report | Print

Phillip was great to work with! He made the process enjoyable. One thing I really didn't like was "Holly Harris." I felt stupid once I realized it was AI. You should be upfront abou He made the process enjoyable. One thing I really didn't like was "Holly Harris." I felt stupid once I realized it was AI. You should be upfront about it, otherwise it feels like you're getting duped. The timing of some of "Holly 's" messages were off and it made me angry once I realized she wasn't a real person from the dealership. More

by grovergirl Verified Customer Verified Customer

Report | Print

Wonderful staff that’s friendly and accommodating. My time was important so I did everything over text with Phillip. Once the finance part was mostly complete, I came in with my family to test drive t My time was important so I did everything over text with Phillip. Once the finance part was mostly complete, I came in with my family to test drive the vehicle and finish signing paperworks with Jennifer. She was thorough, kind and so easy to work with. We had a great and memorable experience buying our first Subaru but also first new vehicle! More

by Thao Vang Verified Customer Verified Customer

Report | Print

Philip was incredibly nice and very helpful. He made what could have been a very stressful. Task seem easy. Fantastic service. He made what could have been a very stressful. Task seem easy. Fantastic service. More

by barbara.ismail Verified Customer Verified Customer

Report | Print

Good customer service. Always friendly. Use of technology including videos are very good. Subaru seems like a good company to work for and with. Always friendly. Use of technology including videos are very good. Subaru seems like a good company to work for and with. More

by hharrischristine Verified Customer Verified Customer

Report | Print

This was the most pleasant auto purchase I’ve had. No pressure, got exactly what I was looking for at a fair price. Appreciated the thorough orientation to features I was unfamiliar with. I would reco No pressure, got exactly what I was looking for at a fair price. Appreciated the thorough orientation to features I was unfamiliar with. I would recommend them. More

by lpramann Verified Customer Verified Customer

Report | Print

Nice customer service by Brett at t wa very quick and at the end of the service gave excellent explanation of my vehicle needs the end of the service gave excellent explanation of my vehicle needs More

by Moabukar10 Verified Customer Verified Customer

Report | Print

Mess of a dealership, passed me around to multiple salesmen who were communicating with me separately and telling me conflicting information. At one point they had an undisclosed AI program reach out salesmen who were communicating with me separately and telling me conflicting information. At one point they had an undisclosed AI program reach out to me and lie about the state of the car in order to get me in the door. When I showed up expecting it to be ready they had no clue that the AI had done that. They also neglected to mention the vehicle I purchased had suffered hail damage previously until right before they handed over the keys. I was under the impression that you pay a bit extra at a dealership for the added professionalism and peace of mind you might not get buying on Facebook or Craigslist, but these guys were shady. More

by evanburns129 Verified Customer Verified Customer

Report | Print