Phillip Richardson
Phillip  Richardson at Frank Brown Auto and Truck Ranch
Refer Me

Phillip Richardson

Honda Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
4.9
288 Reviews

Lubbock has been my home since 1979. I grew up here, graduated high school and college here, send my kids to LISD schools, attend church here, and this is where I will be buried. My goal is to help my friends and neighbors have a phenomenal purchase experience while buying the best vehicle on the market.

Dealership Experience

8 yrs, 2 mos

Industry Experience

8 yrs, 2 mos

Specialties & Trainings

Honda Council of Sales Leadership 2018

Honda Certified

View more specialties & trainings
4.9

288 Reviews

Write a Review

288 Reviews of Phillip Richardson

May 21, 2023

Dealership Rating
Employee Rating

The Frank Brown Honda Dealership made it quick and easy to purchase a new car. More

by kiaunah.jenks
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

May 05, 2023

Dealership Rating
Employee Rating

Excellent dealership. Phil was very knowledgeable about the pilot. Would buy here again. Lol again.. that’s more than 15 More

by lannyfowler
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

April 13, 2023

Dealership Rating
Employee Rating

The purchase of my new Honda Accord Hybrid, was very professional in dealing with Phil Richardson. I am truly a Honda customer with this being my 10th purchase from this dealership. More

by michaelrotenberry2013
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

April 03, 2023

Dealership Rating
Employee Rating

The mechanic forgot to bolt my under carriage protector on. As I was driving I heard a loud thump. I pulled over and noticed it was hanging down. So I put it back up and it is being held with zipties now. More

by deshawn3339
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 06, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. I have shared your comments with our Honda Service Manager and our Honda Service Team. Cordially, Rick Swindell IT Director Frank Brown Honda

March 29, 2023

Dealership Rating
Employee Rating

The staff at Frank Brown customer service are very nice and friendly get you in and out quickly More

by amador_cynthia6
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 23, 2023

Dealership Rating
Employee Rating

FRANK BROWN HONDA IS THE TOPS IN CAR DEALERSHIPS PROVIDING THE BEST IN CUSTOMER SERVICE AND SALES. More

by michaelrotenberry2013
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANGEL MACIEL

Mar 24, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 19, 2023

Dealership Rating
Employee Rating

I’m pretty freaked out my brand new car broke down, but at least Dean L. was cool and understanding. Thankful for him and his hard work. More

by djm12988
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 15, 2023

Dealership Rating
Employee Rating

We just purchased our 8th Honda. Among those we have owned, there were 2 CIVICS, 2 ACCORDS, 1 CRV, and 3 RIDGELINES. Great vehicles and great service that brings us back over and ove More

by Karen H
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 07, 2023

Dealership Rating
Employee Rating

Honda service center has quick service, friendly staff and excellent personnel to help make the service experience great! More

by jen.white
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 06, 2023

Dealership Rating
Employee Rating

They helped me get my first ever car in an hour, fast and easy transaction for someone new in the US More

by biaresjessica
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deanndra Mathes

Mar 07, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

1
...

Dealership Inventory (219 Vehicles)

used 2021 Chevrolet Tahoe car, priced at $69,994
2021 Chevrolet Tahoe
used
Cherry Red Tintcoat exterior
Automatic
Four-wheel Drive
new 2023 GMC Terrain car, priced at $37,941
2023 GMC Terrain
new
White Frost Tri-Coat exterior
Automatic
Front-wheel Drive
used 2021 Subaru Outback car, priced at $31,708
2021 Subaru Outback
used
Crystal White Pearl exterior
CVT
All-wheel Drive
used 2016 Chevrolet Suburban car, priced at $29,825
2016 Chevrolet Suburban
used
Black exterior
Automatic
Four-wheel Drive
new 2023 GMC Sierra 1500 car, priced at $65,816
2023 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
used 2020 Chevrolet Silverado 1500 car, priced at $41,975
2020 Chevrolet Silverado 1500
used
Northsky Blue Metallic exterior
Automatic
Rear-wheel Drive