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Phillip Richardson
Phillip  Richardson at Frank Brown Auto and Truck Ranch
Refer Me

Phillip Richardson

Honda Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

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4.9
233 Reviews

Lubbock has been my home since 1979. I grew up here, graduated high school and college here, send my kids to LISD schools, attend church here, and this is where I will be buried. My goal is to help my friends and neighbors have a phenomenal purchase experience while buying the best vehicle on the market.

Dealership Experience

6 yrs, 6 mos

Industry Experience

6 yrs, 6 mos

Specialties & Trainings

Honda Certified

GMC Certified

View more specialties & trainings
4.9

233 Reviews

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233 Reviews of Phillip Richardson

October 23, 2021

Dealership Rating
Employee Rating

"Staff efficient and friendly. Nice to be recognized when..."

- mcreynolds52 Verified Customer

Staff efficient and friendly. Nice to be recognized when I come in. Checking out is easy and Terri always friendly.

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Recommend Dealer
Yes

October 20, 2021

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"Awesome dealership everyone was nice and very helpful I..."

- danielhernandez113 Verified Customer

Awesome dealership everyone was nice and very helpful I enjoyed my experience purchasing a vehicle

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Friendliness
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Recommend Dealer
Yes
Oct 21, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

October 13, 2021

Dealership Rating
Employee Rating

"Very professional and customer service oriented. Phil did..."

- toddbeme Verified Customer

Very professional and customer service oriented. Phil did an outstanding job with setting up feature of my new car.

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Recommend Dealer
Yes

Other Employees Tagged: Ricardo Alegria

Oct 14, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 12, 2021

Dealership Rating
Employee Rating

"This is the greatest place to buy the Best Made vehicles...."

- michaelrotenberry2013 Verified Customer

This is the greatest place to buy the Best Made vehicles. Phil gives 110% with Michael and Chris completing the closing package on financing. What a wowing experience.

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Recommend Dealer
Yes

Other Employees Tagged: Michael and Chris

Aug 13, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

August 09, 2021

Dealership Rating
Employee Rating

"I have bought two vehicles from this dealership and the..."

- espinozairma611 Verified Customer

I have bought two vehicles from this dealership and the vehicles both Hondas . I am very pleased with the vehicles and the people who sold me these Hondas.

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Recommend Dealer
Yes
Aug 10, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

June 30, 2021

Dealership Rating
Employee Rating

"Frank Brown gave me a great deal! The trade in was more..."

- tbuchanan3 Verified Customer

Frank Brown gave me a great deal! The trade in was more than I expected. The only thing they could have improved upon was to have more vehicles to choose from.

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Recommend Dealer
Yes
Jun 30, 2021

tbuchanan3 responded

You are very welcome.

Jun 30, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

June 28, 2021

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Employee Rating

"Deeandra went above and beyond to help me get the car I..."

- Rionwolfe

Deeandra went above and beyond to help me get the car I wanted!

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Recommend Dealer
Yes

Other Employees Tagged: Deanndra Mathes

Jun 29, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 17, 2021

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Employee Rating

"Phil Richardson is the Honda Guru. Look no further. We..."

- jennbfit Verified Customer

Phil Richardson is the Honda Guru. Look no further. We live 150 miles east of Lubbock and have multiple Honda dealership options. None compare to the experience we received from Frank Brown and Phil during our purchase of a 2021 Civic. Phil is very knowledgeable and a down to earth honest West Texan. Don't waste your time in the Metroplex, spend it in The Hub City and save. 👆🏾

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Recommend Dealer
Yes
Jun 18, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

June 02, 2021

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Employee Rating

"Phil Richardson quite simply is the best auto salesman..."

- bryanmclarty Verified Customer

Phil Richardson quite simply is the best auto salesman you could have! I have now purchased SIX (!) vehicles from him over the years. Phil is knowledgeable, hard working and does what he can to get me what I want at a fair price. I feel he is always looking out for MY best interests and is a buys representative when I ask his to look for a car for my needs. Super helpful!

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Recommend Dealer
Yes
Jun 02, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 24, 2021

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Employee Rating

"Friendly professional Blah blah blah Ok this is..."

- 1954msm Verified Customer

Friendly professional Blah blah blah Ok this is making me mad. This is stupid to make me type 25 words and wasting my time. If I have to do this agin I will change my rating of this dealership!!!!!!

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Recommend Dealer
Yes
May 25, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

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