Phillip Robinson | Page 17

The repairs were NOT complete/performed correctly. The driver side seat lumbar was broken and the dome light button was broken. The service department ordered a new a new lumbar but that did NOT fix The driver side seat lumbar was broken and the dome light button was broken. The service department ordered a new a new lumbar but that did NOT fix it. I was informed a new seat is 6-8 weeks. The service department replaced the control piece in the ceiling with the dome lights. However the new piece was defective and the sunroof will not tilt. Very dissatisfied. Can you see if I can order the first time and the proper dome light assembly should have been ordered. This should have been an expedited order and if they did not have any stock to do the right thing as per customer courtesy they should have taken it off another vehicle. That is on a lot that they're not sell yet More

by spiroelectric Verified Customer Verified Customer

Report | Print

They were so kind and very pleasant. So I didn’t have to worry about it. So I didn’t have to worry about it. More

by DANBITV4 Verified Customer Verified Customer

Report | Print

Dealer was very friendly, approached me very professionally when i was waiting for a long time and displayed excellent knowledge while showing me a variety of Hyundai models, one of which i ende professionally when i was waiting for a long time and displayed excellent knowledge while showing me a variety of Hyundai models, one of which i ended up buying. Also helped & explained the insurance policies. The dealership manager was also very outgoing & accommodating. My cousin had bought a genesis from Star Hyundai and recommended them to me. I recommend them now too. Pleasure doing business. More

by TheMarxistLeninist Verified Customer Verified Customer

Report | Print

The dealership was easy to deal with and the service manager Phillip Robinson was professional, communicative, and Went above and beyond to make sure that my new car purchase was to my satisfaction. manager Phillip Robinson was professional, communicative, and Went above and beyond to make sure that my new car purchase was to my satisfaction. More

by MARCUCB Verified Customer Verified Customer

Report | Print

Lorenx went above and beyond for us. Charlie and Phil were helpful as well.We left satisfied with the car we bought. Charlie and Phil were helpful as well.We left satisfied with the car we bought. More

by TAYORDEOLA Verified Customer Verified Customer

Report | Print

The dealership has a true family feel to it. Look past the aesthetics. Once you’re inside, you will be well taken care of! Mark was fantastic. In full transparency, I read some reviews and I w Look past the aesthetics. Once you’re inside, you will be well taken care of! Mark was fantastic. In full transparency, I read some reviews and I was worried. I had a second test drive scheduled at another dealership just in case. It was unnecessary. Each step, from test drive to figuring out the financing was done with genuine care. More

by Sdelliott310 Verified Customer Verified Customer

Report | Print

Philip went above and beyond to ensure that I had the right vehicle. He was patient and well informed. right vehicle. He was patient and well informed. More

by Tara Verified Customer Verified Customer

Report | Print

Lorenx was so patient with us. He explained all the features of our car. He did not seem annoyed at all when we "didn't get it". My husband and I are a bit older and did not gr He explained all the features of our car. He did not seem annoyed at all when we "didn't get it". My husband and I are a bit older and did not grow up with this technology but Lorenx really took his time and explained it all very well. His knowledge of all the features was amazing too!.. There are so many features and he explained each and every one of them. You at Star Hyundai are lucky to have him. More

by MCD044 Verified Customer Verified Customer

Report | Print

Quick and efficient service plus pleasant and knowledgeable staff together with fair prices equals the perfect outcome. We love our new car. knowledgeable staff together with fair prices equals the perfect outcome. We love our new car. More

by JEREMY.FELBER Verified Customer Verified Customer

Report | Print

Mr. Robinson has been a great friend and dealer for the last 12 years. Can’t go wrong dealing with him last 12 years. Can’t go wrong dealing with him More

by JAGUERS03 Verified Customer Verified Customer

Report | Print