Dealership Experience
17 yrs, 5 mos
Industry Experience
17 yrs, 5 mos
Languages Spoken
English
481 Reviews
Write a Review481 Reviews of Phillip Robinson
January 31, 2023
Walked in looking for a trade in for my lease, and I’m so happy I was able to work with Andrew. He was very clear and patient to help us through all of the details. Andrew made the process super smooth and f happy I was able to work with Andrew. He was very clear and patient to help us through all of the details. Andrew made the process super smooth and fast thank you! From George and Luisa More
Other Employees Tagged: Simon Kim, Andrew Lee , Seon Han
January 14, 2023
I just had a conversation with s few friends and said to them that the suv I just bought from Star was my fourth. The reason is very simple. They are simply the best. Prices are good, employees are caring, them that the suv I just bought from Star was my fourth. The reason is very simple. They are simply the best. Prices are good, employees are caring, and they don’t give you the proverbial “dog and fony” show. Simon is one of the managers at Star and he is truly meant for this business. Polite, sense of humor and NO BS. I recommend Star highly. More
Other Employees Tagged: Simon Kim , lorenx jacques, Susan at the front desk is delightful
January 08, 2023
Worst service department ever. No clue how to repair problems. Dumped the car after 2500 miles No clue how to repair problems. Dumped the car after 2500 miles More
Other Employees Tagged: JESSICA SANTANA
December 10, 2022
The repairs were NOT complete/performed correctly. The driver side seat lumbar was broken and the dome light button was broken. The service department ordered a new a new lumbar but that did NOT fix The driver side seat lumbar was broken and the dome light button was broken. The service department ordered a new a new lumbar but that did NOT fix it. I was informed a new seat is 6-8 weeks. The service department replaced the control piece in the ceiling with the dome lights. However the new piece was defective and the sunroof will not tilt. Very dissatisfied. Can you see if I can order the first time and the proper dome light assembly should have been ordered. This should have been an expedited order and if they did not have any stock to do the right thing as per customer courtesy they should have taken it off another vehicle. That is on a lot that they're not sell yet More
Other Employees Tagged: Tommy Tong, Simon Kim, JESSICA SANTANA, Andrew Lee , Seon Han, brian lee, BRIAN SUE
December 02, 2022
They were so kind and very pleasant. So I didn’t have to worry about it. So I didn’t have to worry about it. More
Other Employees Tagged: Andrew Lee
November 30, 2022
Dealer was very friendly, approached me very professionally when i was waiting for a long time and displayed excellent knowledge while showing me a variety of Hyundai models, one of which i ende professionally when i was waiting for a long time and displayed excellent knowledge while showing me a variety of Hyundai models, one of which i ended up buying. Also helped & explained the insurance policies. The dealership manager was also very outgoing & accommodating. My cousin had bought a genesis from Star Hyundai and recommended them to me. I recommend them now too. Pleasure doing business. More
Other Employees Tagged: lorenx jacques
November 27, 2022
The dealership was easy to deal with and the service manager Phillip Robinson was professional, communicative, and Went above and beyond to make sure that my new car purchase was to my satisfaction. manager Phillip Robinson was professional, communicative, and Went above and beyond to make sure that my new car purchase was to my satisfaction. More
November 24, 2022
The dealership has a true family feel to it. Look past the aesthetics. Once you’re inside, you will be well taken care of! Mark was fantastic. In full transparency, I read some reviews and I w Look past the aesthetics. Once you’re inside, you will be well taken care of! Mark was fantastic. In full transparency, I read some reviews and I was worried. I had a second test drive scheduled at another dealership just in case. It was unnecessary. Each step, from test drive to figuring out the financing was done with genuine care. More
Other Employees Tagged: Mark Stechel, ZAC KOUFAKIS , Charlie in finance
November 20, 2022
Philip went above and beyond to ensure that I had the right vehicle. He was patient and well informed. right vehicle. He was patient and well informed. More
Other Employees Tagged: Zack Lintz, Mark Stechel, Andrew Lee

