Phillip Robinson

Philip, the manager was FANTASTIC! Sales team and Finance team were on the ball as well. Sales team and Finance team were on the ball as well. More

by HBAE Verified Customer Verified Customer

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Overall great experience. The staff was very friendly and helpful in finding us the exact vehicle we wanted. The staff was very friendly and helpful in finding us the exact vehicle we wanted. More

by biggs37 Verified Customer Verified Customer

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I deal with Jessica all the time when I service my Tucson.... she's great Tucson.... she's great More

by rpanepintosr Verified Customer Verified Customer

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BUYER BEWARE – STAR HYUNDAI If you value honesty, transparency, and integrity, think twice before doing business with Star Hyundai. On May 27, I went in to cancel my extended 10-year warranty alon transparency, and integrity, think twice before doing business with Star Hyundai. On May 27, I went in to cancel my extended 10-year warranty along with the vehicle and tire & wheel protection plans. I met with their manager Phil, signed all required paperwork, and was told the prorated refund process was underway. Fast forward nearly three months later, and I’m still getting nothing but the runaround from their finance manager Charlie. No ETA on a check. No straight answers. Just excuses. Today is August 11, and after calling Horizon Portfolio Protection directly, I learned something infuriating: they did not receive my cancellation paperwork until August 6 — over two months after I signed the cancellation forms. That is also the date the dealership marked as the official “cancellation date,” shortchanging me further on the refund amount I’m entitled to. This is not just poor customer service — it’s dishonest and deceptive business practice. Star Hyundai had my signed cancellation in hand on May 27, yet delayed submitting it for over two months, all while holding onto my money and misleading me about the status. If you are considering doing business here, beware: Once they have your money, good luck getting it back. Expect delays, lack of communication, and evasive answers. Document EVERYTHING and prepare to escalate to outside agencies if needed. I regret ever trusting Star Hyundai and hope this review helps others avoid the frustration, dishonesty, and disrespect I’ve experienced. More

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I had a great experience there. Mark and Phil were great. Very smooth .professional and friendly. I would Def recommend to a friend. Mark and Phil were great. Very smooth .professional and friendly. I would Def recommend to a friend. More

by gmon1114 Verified Customer Verified Customer

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Every one there was great Mark an Phil was the best they explain everything to me explain everything to me More

by Clifton Wall Verified Customer Verified Customer

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I didn’t visit the dealership. I purchased the car through a broker, who obtained the car from Star Hyundai. However, I did interact with Star Hyundai after taking possession of I purchased the car through a broker, who obtained the car from Star Hyundai. However, I did interact with Star Hyundai after taking possession of the car, when I had difficulty setting up my Blue Link account, and no one at Hyundai.com was able to help me. Phillip Robinson, at Star Hyundai, was amazing. He went out of his way to help me fix the problem setting up my Blue Link account. He had the patience of a saint, when I was losing patience rapidly. Too many people don't want to bother going the extra mile to help a customer, and they pass the bucket. Not Phillip, he went 100 extra miles. More

by ROBHERSH Verified Customer Verified Customer

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We've leased at least 10 cars from this dealership and we use the manager Phillip Robinson. He knows us by now and we have a great relationship with him and Russell at Star Hyundai. They are both fantastic! use the manager Phillip Robinson. He knows us by now and we have a great relationship with him and Russell at Star Hyundai. They are both fantastic! More

by PAULAR423 Verified Customer Verified Customer

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I had a great experience at Star Hyundai. The staff were friendly, knowledgeable, and not pushy at all. They answered all my questions , helped me find the perfect car with in my budget , and The staff were friendly, knowledgeable, and not pushy at all. They answered all my questions , helped me find the perfect car with in my budget , and made the whole process smooth and stress-free. I highly recommend them to anyone looking for a new or used car. More

by LARRYM93 Verified Customer Verified Customer

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Great service. Worked to get me a better deal. Everything completed in one day. Excellent. Worked to get me a better deal. Everything completed in one day. Excellent. More

by DELIO.RUNKO Verified Customer Verified Customer

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