
Dealership Experience
1 yr, 11 mos
Industry Experience
1 yr, 11 mos
11 Reviews
Write a Review11 Reviews of Phillip Smith
April 19, 2025
It is so easy to buy a car here. The sales associates are very knowledgeable and help steer you to a car best for your family. Pricing? Check any listings on the web you’ll find th The sales associates are very knowledgeable and help steer you to a car best for your family. Pricing? Check any listings on the web you’ll find they’re exactly at a fair price. More
Other Employees Tagged: Isaiah Bane, Hannah Davenport
April 14, 2025
Phillip Smith was my salesman. I am still waiting on a screen for my back window. No return call not return text. Drove the 59 minutes away from my house only to be told that the I am still waiting on a screen for my back window. No return call not return text. Drove the 59 minutes away from my house only to be told that they are ordering the screen. As of 4/15/25 still waiting for a response from him. More
April 11, 2025
I think Philip did great . But if I had one complaint. The store took forever. Finance department backed up . We got there 830-845 am and we didn’t get finished up until 400pm But if I had one complaint. The store took forever. Finance department backed up . We got there 830-845 am and we didn’t get finished up until 400pm . In full disclosure I did obtain my own finance but upon returning, we sat for what we felt was longer than we should have. Again, Philip was professional and friendly but it should not take a whole day to purchase a vehicle. Big store , busy place. Be prepared for a long visit. More
April 06, 2025
These people go above & beyond the call of duty in making sure that you are happy with your service. Not only the service department but paint and body shop also. The young lady over there is top notch. I ha sure that you are happy with your service. Not only the service department but paint and body shop also. The young lady over there is top notch. I have lived in Davidson county my whole life & it's awesome to see what started out as a small family business in the early 1980's has grown to become the best place to purchase a vehicle in North Carolina. Even though it's now a much larger business, the approach to customer service & customer satisfaction has not waived at all. I'm sure Jerry is smiling from ear to ear in HEAVEN! More
April 02, 2025
I called back the day after the sale no one called me back. So I called back the next day spoke the Phillip about what happened to the floor mats and the cargo cover that should have been the car. Said h back. So I called back the next day spoke the Phillip about what happened to the floor mats and the cargo cover that should have been the car. Said he would check on it and let me know . Also sent photos of the front fender missing a clip. Have not heard back. More
Other Employees Tagged: Rick Green, Hannah Davenport
March 08, 2025
Good place if. Just expect to not get the car you went up there for. Went up there for a Kia that was cheaper and ended up spending about 8,000 more on something. B Just expect to not get the car you went up there for. Went up there for a Kia that was cheaper and ended up spending about 8,000 more on something. Been time and time again trying to get something I want and they always push me towards something else. People are great tho More
