Phillipe Jordan

RUDE INCONSIDERATE FINANCE DEPARTMENT!! I did a trade-in and purchase 24 days ago and they still have not paid off my original loan. I have made several phone calls, voice messages and emai I did a trade-in and purchase 24 days ago and they still have not paid off my original loan. I have made several phone calls, voice messages and emails to get someone in finance to resolve this matter. I have my old lender phoning me several times a day regarding the outstanding charge, late fee and now a reported 30 day late on my credit report. I finally reached Alex Ruiz in the finance department and he LAUGHED at me and my frustration to resolve this matter! I asked to be transferred to his supervisor and he sent me to an extension that didn't answer and had no voice mail set up. This is unacceptable and extremely unprofessional. I would never refer someone I know to this dealership! More

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Crooks and thieves First of all they are a bunch of shady salesmen. I bought a brand new car with aftermarket rims and the dealer is refusing to give me my originals (wh First of all they are a bunch of shady salesmen. I bought a brand new car with aftermarket rims and the dealer is refusing to give me my originals (what I paid for). So they tell me bring the car in and we're giving you your original rims just return the aftermarket rims. I go head and do that. Fine go head and do that they put on rims from a different model car then mine! They legit screwed me over. Been three months and they still haven't return my calls. They will screw you over any chance they get. More

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