Pia Vang | Page 13

All-around Wonderful Experience! My daughter is a recent college graduate. She and I stopped in to White Bear Acura Subaru planning to just look at the SUVs and gather some informat My daughter is a recent college graduate. She and I stopped in to White Bear Acura Subaru planning to just look at the SUVs and gather some information about them. After spending a few minutes looking around on our own in their comfortable, bright show room, a very pleasant sales person named Scott greeted us. My daughter had done some research online and we both had questions about the vehicles we were interested in. Scott was very knowledgeable and answered every one of our questions and asked a few himself to better understand how to help us. We also took advantage of watching the very helpful video information explaining Subaru's wonderful eyesight safety option features. My daughter test drove a vehicle, which she was a bit nervous about, but Scott was very calming and reassuring. She loved the vehicle immediately, and had in mind the color and options she was hoping to purchase. White Bear Acura Subaru had the exact vehicle she was looking for, brand-new, with only 20 miles on it! Scott explained the difference between buying to own or leasing, and we chose the leasing option. We went from only looking and learning to having learned a lot, and feeling very happy and comfortable with making an exciting brand-new car purchase! During our time there we were also greeted by Pia, the store manager, and had some pleasant, easy conversation with him. We never felt any pressure at all from anyone. We returned the next day to finalize the paperwork and were helped by another pleasant employee, Karl in the finance department. My daughter's new car was washed and shiny and ready to roll out the door that afternoon! This was a once in a lifetime purchase for us with our daughter, and it could not have been more pleasant or memorable, thanks to the excellent, knowledgeable, and personable people at White Bear Acura Subaru, and their excellent stock and selection of vehicles on hand, ready to lease or purchase. I feel very good knowing that my daughter will be driving such a safe vehicle. And we truly felt like the people at Subaru cared about us; they treated us like family. We look forward to going back for oil changes, etc. We highly recommend this dealership. Thank you! xo More

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White Bear Subaru--A Great Experience Shopping at White Bear Subaru was a great experience. I had done my research and was visiting different dealerships to see the cars recommended by Co Shopping at White Bear Subaru was a great experience. I had done my research and was visiting different dealerships to see the cars recommended by Consumer Reports. Since Subaru had the highest safety ratings, I decided to stop by on a rainy Thursday night and take a look around. Chris Allen met me at the door, introduced himself and showed me the cars I was interested in. He demonstrated all the features of the Outback and the Forester and I literally fell in love with Subies. It was kind of late but he took the time to let me test drive a car and I was sure this was what I wanted. We made an appointment for a couple of days later, which gave me more time to think about it. The sales manager Pia Vang stopped by the desk to visit that night and again on the morning I came back. We received a good discount from being members of Costco and retired military. It was all very easy. Chris has gone above and beyond expectations in following up with me to make sure everything in the Twilight Blue Outback is working well and that I understand how to use all the features. It's all so high tech! There's many more conveniences that are built into this car than I'm used to. In a few days, I'll meet with Ryan who will go over everything again just to keep me "in the know." Then there's the affiliated company who will rust proof and ding proof the car. Amazing experience! I would definitely recommend this dealership and Chris Allen is the guy to ask for. He's great! I'm looking forward to enjoying years of driving a Subaru. I have to say it handles very well. Taking corners at speeds I haven't been able to do in a minivan is a fun experience. Try it yourself. You'll be in for quite a nice surprise. More

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Smooth purchase experience My nearly 15 year old Toyota Corolla was literally on its last ride when I arrived at the dealership on a late Friday afternoon. I happily left a few My nearly 15 year old Toyota Corolla was literally on its last ride when I arrived at the dealership on a late Friday afternoon. I happily left a few hours later as a 2017 Subaru Crosstrek owner! Everyone I worked with was friendly, personable, and professional. I got a great deal on my trade-in, as well as financing on the car. Everything was explained clearly to me and I didn't feel pressured with an upsell. I feel confident in my decision to purchase a Subaru through White Bear Acura Subaru and will definitely recommend them to friends and family who are looking to purchase or lease! More

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Wonderful and easy! Our experience with all the Subaru personnel was very easy, pleasant and hassle free. This is our third Subaru, and I would guess not our last! Our experience with all the Subaru personnel was very easy, pleasant and hassle free. This is our third Subaru, and I would guess not our last! More

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Goes Beyond Your Expectations We completed our purchase of a Subaru Outback today. Just had to write to say how over the top I was impressed by and enjoyed the service we received. We completed our purchase of a Subaru Outback today. Just had to write to say how over the top I was impressed by and enjoyed the service we received. We had an unusual situation in that our salesman was on vacation so the sales manager closed the deal for us, White Bear's sales manager is more helpful, more fun, and fairer than any stereotype people may have of someone in his position. Unsolicited, he sent our daughter home with a very cool set of earphones (not knowing that hers were recently lost in a house fire). He was easy to talk with, non-pressuring and gave us great insights about what car to buy for resale down the road. , More

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Great experience Everyone at White Bear Subaru were absolutely wonderful. There was no pressure to buy which I really appreciated. Karl in finance was patient and ex Everyone at White Bear Subaru were absolutely wonderful. There was no pressure to buy which I really appreciated. Karl in finance was patient and explained everything. Cassandra and Pia were very friendly and helpful. Sam was very easy to talk with and he made me feel comfortable. Chi helped me when I picked up the car and he was very kind and patient explaining everything to me. I would wholeheartedly recommend your dealership to all my family & friends, in fact I have already! More

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First purchase of outback Ahmed was awesome! Fun, no pressure, knowledgeable, efficient plus !! Coffee/ cream , Pia took over when the salesman I was working with (Ahmed) was b Ahmed was awesome! Fun, no pressure, knowledgeable, efficient plus !! Coffee/ cream , Pia took over when the salesman I was working with (Ahmed) was busy- immediately filling in and checking up in me! Very friendly and positive environment! Thank you uncertainty of finance guys name Matt or Mike - but also great job! More

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Subaru Outback Awesome experience - recently purchase 2016 Subaru Outback. Pia Vang was great to work with - very professional. Set a comfortable environment and was Awesome experience - recently purchase 2016 Subaru Outback. Pia Vang was great to work with - very professional. Set a comfortable environment and was extremely helpful. He went out of his way to accommodate a time that worked for us. He asked and listened to our needs and wants in a vehicle and was respectful of them. Everyone at the dealership that we interacted with was friendly and efficient. More

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My purchase at White Bear Acura I recently purchased a quality pre-owned vehicle from Aaron Smith at White Bear Acura. I sincerely feel that fair and honest treatment was provided a I recently purchased a quality pre-owned vehicle from Aaron Smith at White Bear Acura. I sincerely feel that fair and honest treatment was provided as part of the transaction. Aaron and the entire staff at White Bear Acura went above and beyond to make sure that I was a satisfied customer. Without a doubt this dealership has worldclass service with an all star team! More

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