Pierre Abizeid | Page 4

Biener is a top shelf service provider. From start to finish the experience was exceptional. It was easy to make the appointment and then I waited in a very comfortable waiting room with Wi From start to finish the experience was exceptional. It was easy to make the appointment and then I waited in a very comfortable waiting room with WiFi so I could work while my car was serviced. The time was quick and I was on my way with a smile. More

Report | Print

Amazing service, kept me up to date on process, very helpful in all respects and in and out quickly. helpful in all respects and in and out quickly. More

Report | Print

I literally cant express how incredible of an experience this was. I was coming from a dealership that I put a deposit down for the same car and they just drop the ball over and over again so I asked for a this was. I was coming from a dealership that I put a deposit down for the same car and they just drop the ball over and over again so I asked for a refund the day I spoke to Michael. Straight forward did what the other dealership couldnt do in 13 days(when I left deposit) in 24-48 hours. I was literally in my new car in 24 hours. I Came from philly and asked for speed so I don’t have to sit in traffic on way back. In less than an hour I was leaving the dealership. Haven't had this type of experience in a while. I am someone who purchases a lot of cars. These guys at Biener get it, GET THE SALE DONE and show exceptional customer service. Michael probably one of the best salesmen ive ever dealt with. More

Report | Print

I loved the communication by text, updating me on the progress of my service. I also appreciated the lift to the diner while my car was being serviced progress of my service. I also appreciated the lift to the diner while my car was being serviced More

Report | Print

Walked in already knowing which car I wanted to pay cash for and they had one to test drive. Memorial Day Weekend. Dealership was dead. Salesman meets us. We wanted the Q7 Prestige line. Didn't like the for and they had one to test drive. Memorial Day Weekend. Dealership was dead. Salesman meets us. We wanted the Q7 Prestige line. Didn't like the color they had but was willing to wait. While we waited for the Q7 to be brought around the salesman said This will be $2000 above MSRP and I said well we won't pay that, he said, "well then you won't be buying at Biener and there's no reason to test drive the car". Really? Audi should be concerned. We are a BMW family but loved what we saw at a different Audi. Were ready to buy that day for the right color. And this is how your salesman acts? Stay away from Biener. More

Report | Print

Always a 5-star experience here — clean, courteous and competent. Pricing is fair, too. I would definitely buy and service here again. competent. Pricing is fair, too. I would definitely buy and service here again. More

Report | Print

Great service - always timely, goes the extra mile. I wouldn’t switch dealerS under any circumstances I wouldn’t switch dealerS under any circumstances More

Report | Print

Excellent experience of buying a car here. Bought a 2019 Audi Q7, Patria is excellent person to buy a car from, very nice, kind, honest, professional! Recommended Bought a 2019 Audi Q7, Patria is excellent person to buy a car from, very nice, kind, honest, professional! Recommended More

Report | Print

Everyone was so helpful! Best Audi service center IMO!!! Use my warranty and was smooth sailing all the way!!! Best Audi service center IMO!!! Use my warranty and was smooth sailing all the way!!! More

Report | Print

My only complaint is the over sticker fee added to the price of the car. We are loyal customers at Biener Audi for more then 25 years and for that reason, I believe the additional fee should have been wav price of the car. We are loyal customers at Biener Audi for more then 25 years and for that reason, I believe the additional fee should have been waved...I think we are on our 10th or 12th Audi.....all from Biener....It's tot good customer relations for your loyal core customers....That's my opinion. Thank you Thomas More

Report | Print