Poula Fayek

My sales rep whom seemed very honest was very helpful in fitting me with a car that I liked. After looking at 3 different styles I found what I wanted. Unfortunately I was on a budget and was forced to go fitting me with a car that I liked. After looking at 3 different styles I found what I wanted. Unfortunately I was on a budget and was forced to go down the ladder on the price alittle but the car style was the same(just not as loaded) I accepted that but was very adamant on needing AWD. He told me it did have AWD. I was very pleased and with a short test drive I was satisfied this cars for me. I moved on with the purchase not realizing I had been misled purposely or not on the AWD. Turned out to be a FWD. I take some of the fault for not catching it but my confidence in the salesman was strong. When I realized the mistake it was to late. I texted him about it and was not available when he called back so he left me an "I'm so sorry text message". Even the text was a soft not his problem kinda tone. I learned a lesson and will never repeat it. I only ask that you don't xxxx on anyone else just to sell a car. Be seeing you. More

Report | Print

I recently leased a new car from Elevated Nissan and had an excellent experience. Having never purchased or leased a car on my own before, I didn't know what to expect. Addison Bak assisted me throughout th an excellent experience. Having never purchased or leased a car on my own before, I didn't know what to expect. Addison Bak assisted me throughout the process. She was incredibly easy to work with, flexible, and respectful of my needs and concerns. In just one day, I was driving my new car. I feel like I got a great deal—the car fits my needs perfectly and is within my budget. I never felt pressured to make any decisions that weren’t right for me. I appreciate the professionalism at Elevated Nissan and highly recommend visiting Addison if you’re in the market for a new car. More

Report | Print