Precious Rivera

I wanted to share one concern regarding our recent purchase. During our test drive, your sales associate handed us a single key fob. He later acknowledged that he already knew the vehicle only came wi purchase. During our test drive, your sales associate handed us a single key fob. He later acknowledged that he already knew the vehicle only came with one fob, but he did not disclose that information to us at any point before or during the sale. That omission affected our decision-making. A missing key fob is a material fact, and we should have been informed upfront. I want to be clear that we were very happy with every other part of the purchase experience. The process was smooth, professional, and handled well. However, Donna paid $399 for VIN etching. Since we now have to purchase and program a replacement key fob ourselves, I am requesting a refund of the $399 etching fee so we can apply those funds toward the cost of the replacement fob and programming. Please let me know how you would like to proceed. There answer was a simple: NO More

by LarrrBearrr Verified Customer Verified Customer

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Angie and Precious were very helpful. Liked them a lot. Ray, who i signed my final docs with was also very nice.. The other manager who I spoke to about finance and the deal, dont even re Liked them a lot. Ray, who i signed my final docs with was also very nice.. The other manager who I spoke to about finance and the deal, dont even remember his name, had a poor attitude and just picked the wrong line of work More

by ROUNDEROC Verified Customer Verified Customer

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I have an amazing experience dealing with Angie. She listened to my needs and exceeded my expectations. Precious also was very thorough and knowledgeable. It was a pleasure to work with both of them She listened to my needs and exceeded my expectations. Precious also was very thorough and knowledgeable. It was a pleasure to work with both of them. More

by FROST.TONICA Verified Customer Verified Customer

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The service and employees are always good. They very knowledgeable and efficient, wouldn’t take my vehicle any where else They very knowledgeable and efficient, wouldn’t take my vehicle any where else More

by UC.ROSEZEITH Verified Customer Verified Customer

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Great Service Consultants and Customer Service. I just had service done on my vehicle and was very pleased. I just had service done on my vehicle and was very pleased. More

by FOSTER.ALICIA1 Verified Customer Verified Customer

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It was an absolute joy coming to your dealership thanks to the incredible staff that went above and beyond! Daniel especially, he was so kind and helpful as well as my service advisor, such a kind man. The to the incredible staff that went above and beyond! Daniel especially, he was so kind and helpful as well as my service advisor, such a kind man. The women that I talked with, all of them. They all deserve raises! Had such a great experience while I was there! Thank you! More

by NICMO88 Verified Customer Verified Customer

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I located one specific vehicle on the dealer's website. It was still available a few weeks later. I stopped in and really liked it. We worked out a deal within a reasonable amount of time. I was extrem It was still available a few weeks later. I stopped in and really liked it. We worked out a deal within a reasonable amount of time. I was extremely pleased with everyone at the dealership, especially Precious and Angie. They were great. More

by Mark Peltin Verified Customer Verified Customer

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Nice and clean. Professional service, but a little on the longer side. Thank you very much Professional service, but a little on the longer side. Thank you very much More

by DAGGSMJ3 Verified Customer Verified Customer

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Consistently high-quality and friendly service. Thank you very much for that. I will gladly recommend it to my friends. Sincerely. Thank you very much for that. I will gladly recommend it to my friends. Sincerely. More

by narek.gagik Verified Customer Verified Customer

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Muy excelente servicio y me gusta mucho infiniti 100% muy amable y excelente carro y 100% regreso a infiniti amable y excelente carro y 100% regreso a infiniti More

by dannymadrid14 Verified Customer Verified Customer

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