Preston Hedge
Service Manager
Southern Team Nissan of New River Valley
2130 N Franklin St
Christiansburg, VA 24073
524 Reviews
Write a Review524 Reviews of Preston Hedge
December 14, 2025
It was very easy. I came in and they took my car right in. I didn't have a long wait and I was on my way. Just the way I like it. I came in and they took my car right in. I didn't have a long wait and I was on my way. Just the way I like it. More
Other Employees Tagged: Preston Hedge
December 14, 2025
Very nice and easy to work with. They informed me of other potential problem I might have at a later time. So we fixed the problem before it happened. They informed me of other potential problem I might have at a later time. So we fixed the problem before it happened. More
Other Employees Tagged: Preston Hedge
December 11, 2025
We had great and timely service with very comfortable waiting room. Costumer service was good along with the complimentary coffee. Overall well organized, in an out very quickly waiting room. Costumer service was good along with the complimentary coffee. Overall well organized, in an out very quickly More
Other Employees Tagged: Casey Jones, Brandon Brusseau, Kayla Lambert
December 09, 2025
I have had very good experience with this dealer. Jon was very helpful and professional. They took my truck in for service immediately and completed the inspection in a matter of minutes. I had a ver Jon was very helpful and professional. They took my truck in for service immediately and completed the inspection in a matter of minutes. I had a very thick book with me to read, and I did not have time to finish a single chapter before they came to tell me my truck was ready to go. More
Other Employees Tagged: Casey Jones, Brandon Brusseau, Kayla Lambert
December 07, 2025
Excellent service and very nice people! I appreciated how everything was explained to me. It was a great experience! I appreciated how everything was explained to me. It was a great experience! More
Other Employees Tagged: Casey Jones
December 06, 2025
We had an excellent experience from start to finish! They took great care of us and made us feel like valued customers. Thank you! They took great care of us and made us feel like valued customers. Thank you! More
Other Employees Tagged: David Dillion, Jim Nardo, Frankie Howell, Casey Jones, Jared Repass, Brandon Brusseau, Kayla Lambert, Ben Tatum
December 06, 2025
We love the service department. Casey and the whole service team are great to work with. Casey and the whole service team are great to work with. More
Other Employees Tagged: Casey Jones
December 04, 2025
They are always good to work with, especially Eli Moser the mechanic . Thank you for a great job! the mechanic . Thank you for a great job! More
Other Employees Tagged: Brandon Brusseau, Kayla Lambert
December 03, 2025
Went for my state inspection that I pay for monthly, I went 3 weeks ago to just say I needed to get my tires replaced to pass. Then I come in and they say I had a small tear in my windshield wiper and nee went 3 weeks ago to just say I needed to get my tires replaced to pass. Then I come in and they say I had a small tear in my windshield wiper and needed to replace that. Funny how I used them on the way there and they worked at clearing the windshield just fine but I didn’t have a choice. So I walked to auto zone because I didn’t want to pay that and accidentally got the wrong one that wasn’t curved so it didn’t even fully wipe my windshield but they didn’t see that as a problem and put that right on and gave me the sticker. Well I asked to see where this tear was on my old one and they brought it out to me and had ripped the rubber completely off, which I KNOW was not like that, as I literally just used them on my way there and that would have been flapping! Very very disappointing, the mechanic was VERY rude and spoke badly about us when she didn’t think I could hear her. After speaking with Brandon, I’m appreciative of his time in speaking with me. We were able to come to a resolution, that I am happy with! More
Other Employees Tagged: Casey Jones, Brandon Brusseau, Kayla Lambert

