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Casey Jones
Casey Jones at Southern Team Nissan of New River Valley

Casey Jones

Service Advisor

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

Contact Me
4.7
147 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

33 yrs, 11 mos

Specialties & Trainings

Graduate of Nashville Auto Diesel College, Prior ASE certified, Prior State Inspector

4.7

147 Reviews

Write a Review

147 Reviews of Casey Jones

July 02, 2026

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Employee Rating

Hard booking a timely appointment online. Service was fast on the vehicle. Pickup had changed since the last time, now paying out in the service writer area. Communication was good with text More

by thehworths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2026

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 01, 2026

Dealership Rating
Employee Rating

We have utilized this dealership for years. We bought our 2nd Nissan Dec 2025. Hugh was fantastic. A great help. We recently had the Pathfinder un for oil change. Everyone has been professio More

by MARY.SURBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Brandon Brusseau, Andrew Tawney, Tori Cassell

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Jul 03, 2026

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 18, 2026

Dealership Rating
Employee Rating

Casey was great. He keep me informed and took care of everything at the service desk. More

by liptakka
Service Communication
Recommend Dealer
Yes
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Jun 18, 2026

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 17, 2026

Dealership Rating
Employee Rating

I like this southern team Nissan of new river valley they are really amazing work there More

by 95ANKUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Brandon Brusseau, Andrew Tawney, Tori Cassell

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Jun 17, 2026

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 17, 2026

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Employee Rating

Everyone was very nice especially Josh Collins. Will come back in the future they treat you like family. More

by willajackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2026

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 14, 2026

Dealership Rating
Employee Rating

All employees i came in contact with was very friendly and helpful,delt with Casey Jones mostly and he was so helpful and super nice, hope he's there when I need to go back. More

by bmusselman53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2026

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 13, 2026

Dealership Rating
Employee Rating

Casey is wonderful about explaining what is happening in the repair and service area. I ask for him. More

by ROBIN.TROXEL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2026

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 03, 2026

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Employee Rating

Its a great place with great people . . fast and reliable service for a good price More

by JAYSKEE06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tori Cassell

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Jun 04, 2026

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 30, 2026

Dealership Rating
Employee Rating

Everyone was very nice and place was clean. Casey Jones was very helpful and knowledgeable More

by LIBCATHRYN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2026

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 29, 2026

Dealership Rating
Employee Rating

I was very impressed with Casey Jones . He took time to relate & explain to me . More

by Hairwsharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge

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Jun 03, 2026

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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