Casey Jones
Service Advisor
Southern Team Nissan of New River Valley
2130 N Franklin St
Christiansburg, VA 24073
Dealership Experience
4 yrs, 2 mos
Industry Experience
33 yrs, 9 mos
Specialties & Trainings
Graduate of Nashville Auto Diesel College, Prior ASE certified, Prior State Inspector
128 Reviews
Write a Review128 Reviews of Casey Jones
April 21, 2026
The repairs were done appropriately. I was told a wait time of 1,5 hours and it took me 3 hours and 10 minutes. I understand that things don’t run as planned all of the time. In my case, I was told a wait time of 1,5 hours and it took me 3 hours and 10 minutes. I understand that things don’t run as planned all of the time. In my case, I had to ask about my car, I was not updated. I wonder how long it would have taken if I didn’t ask… I don’t mind waiting. I mind waiting without updates. More
April 10, 2026
After purchasing vehicles from Southern team we were told that we would have lifetime free oil service and inspections. The last time we took both vehicles to have them serviced we were told we were removed that we would have lifetime free oil service and inspections. The last time we took both vehicles to have them serviced we were told we were removed from the program because we denied additional services. This was not communicated with us prior to the service. We were not warned prior to denying service that this would happen. Communication would have been appreciated as this was a major selling point when purchasing two vehicles and certainly may have impacted our decision. More
April 08, 2026
The dealership is very adequate. It actually went above and beyond everybody. There were so helpful and thoughtful and nice and cheerful and they did an excellent job. I recommend yo It actually went above and beyond everybody. There were so helpful and thoughtful and nice and cheerful and they did an excellent job. I recommend you highway More
Other Employees Tagged: Preston Hedge, Brandon Brusseau, Jon Carroll, Andrew Tawney
March 05, 2026
They do a great job and very through. Always happy with the service. All staffing great and wil continue going there. Always happy with the service. All staffing great and wil continue going there. More
Other Employees Tagged: Preston Hedge, Brandon Brusseau, Jon Carroll, Andrew Tawney
March 04, 2026
Great people, I dropped my truck off and they had it ready in no time, the service staff and the mechanics are A+ ready in no time, the service staff and the mechanics are A+ More
Other Employees Tagged: Preston Hedge, Brandon Brusseau, Jon Carroll

