Preston Hedge
Preston Hedge at Southern Team Nissan of New River Valley

Preston Hedge

Service Manager

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

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4.9
459 Reviews
4.9

459 Reviews

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459 Reviews of Preston Hedge

September 03, 2025

Dealership Rating
Employee Rating

The staff is always courteous and professional. We were waited on in a timely manner and our service was completed as expected. More

by DARRELLBRATTON
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Jones, Brandon Brusseau

September 03, 2025

Dealership Rating
Employee Rating

The service department has always been very helpful and friendly - especially Preston. He is one of the reasons we purchased our car from Southern Team Nissan. More

by Local customer
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

August 29, 2025

Dealership Rating
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I gave you a five star rating. How is that not enough? Your survey techniques are annoying in the extreme! More

by stuschwarzer
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

August 26, 2025

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I have appreciated Preston Hedge for many years. He’s very polite, friendly, and explains any needed work to be done quite well. More

by kayebond22
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Wendell Bond

Aug 28, 2025

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 25, 2025

Dealership Rating
Employee Rating

I really appreciate Kevin Thompson for all the help that I received. He was very trusting and opened on all the question and reservations I had. 5+ More

by ginnypoff
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge

Aug 28, 2025

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 23, 2025

Dealership Rating
Employee Rating

This dealership has always provided excellent service to me every since I purchased a Nissan Altima in 2012. Preston Hedge has never failed to be kind, competent, and accommodating. More

by kdunlap3
Recommend Dealer
Yes

Other Employees Tagged: Casey Jones, Kayla Lambert

Aug 28, 2025

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 23, 2025

Dealership Rating
Employee Rating

Disorganized, poor follow-up, untrained, AI was a disaster, staff does not follow instructions, poor communication More

by E.KEITH.KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Southern Team Nissan of New River Valley responded

Keith. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

August 22, 2025

Dealership Rating
Employee Rating

She worked me in at my convenience. She has great customer service. Thank you so much More

by PFRANK24060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Lambert

Aug 28, 2025

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 21, 2025

Dealership Rating
Employee Rating

The staff is great and the service is toop notch! ! I really appreciate how helpful they are. More

by SANDRA.RORRER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Jones

August 21, 2025

Dealership Rating
Employee Rating

The service team is top notch. The waiting area is very accommodating. I appreciate how they look out for my vehicle. More

by SANDRA.RORRER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Jones

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