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Preston Hedge
Preston Hedge | Page 58
Service Manager
Southern Team Nissan of New River Valley
2130 N Franklin St
Christiansburg, VA 24073
580 Reviews
580 Reviews
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580 Reviews of Preston Hedge
Verified Customer
September 30, 2023
There couldn’t be a service department representative more thoughtful, knowledgeable, and courteous than Preston. As one of the first people customers see when they come for service, Preston represents t more thoughtful, knowledgeable, and courteous than Preston. As one of the first people customers see when they come for service, Preston represents the entire dealership well. I’m glad STN is in Christiansburg. More
by BONNIESUMNER
Other Employees Tagged: Jim Earp, Mike Fox, Casey Jones
September 30, 2023
Wanted to give a big thanks to Mike Fox and his team, awesome job on repairs. My Nissan runs better now than it did when I first bought it. I learned an important lesson with this adventure. Mike and his awesome job on repairs. My Nissan runs better now than it did when I first bought it. I learned an important lesson with this adventure. Mike and his team had to repair what another shop did wrong and they did an amazing job. They will be the only place my Nissan goes to from now on. Thank you all for doing an amazing job, greatly appreciated. More
by Bruce
Other Employees Tagged: Mike Fox
September 27, 2023
Service was professional and friendly. We’ve always had excellent experience here and it’s one of the reasons we continue to purchase Nissan products. We’ve always had excellent experience here and it’s one of the reasons we continue to purchase Nissan products. More
by POLEYJEFF
Other Employees Tagged: Mike Fox
September 22, 2023
Although Preston did a great job, and was very professional. I find the lack of Nissan standing behind their product and not even offering 10% off my very high bill of almost $7000 to be extremely professional. I find the lack of Nissan standing behind their product and not even offering 10% off my very high bill of almost $7000 to be extremely unsatisfactory. I have contacted the customer support number with Nissan multiple times and have escalated my case Several times with zero help which is very disheartening considering me, my sister, my grandparents, my aunts, uncles and great aunts and uncles have all purchased Nissans, and have been repeated customers at this location. I tried to use a coupon, but it was not for this location, and they said without the coupon to be shown at the time of payment for my vehicle, it could not be used. I have exhausted every resource possible to me to try and get help on this vehicle due to the fact that I tried more than Nissan did, I will never purchase another Nissan in my life, and my family members are trading in their vehicles for another brand, because they cannot take the risk that their transmission will go out, and Nissan will not cover anything. I’m extremely upset and feel of little value as a customer to Nissan. Which is very strange to me, considering this is how you make lifelong customers and help spread the word to other people to promote buying from Nissan. I’m 27 and plan on buying more cars in my lifetime and I will make sure that my spouse, kids, grandkids, friends, and my colleagues will all hear about not buying from Nissan. More
by Sarahpope1996
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