Preston Negron

This was my first service with my 2025 Sorento an ad always Anthony George was excellent the service department had me in and out while keeping me in my scheduled appointment my vehicle was cleaner then always Anthony George was excellent the service department had me in and out while keeping me in my scheduled appointment my vehicle was cleaner then when I brought it in I was kept informed of what was going on while I waited next is my wife’s vehicle to be serviced and I know everything will go as smoothly as mine went city Kia is the best!! More

by Robbssmith48 Verified Customer Verified Customer

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Unprofessional, unknowledgeable, combative, condescending. These words pretty much sums up the service manager of city Kia. condescending. These words pretty much sums up the service manager of city Kia. More

by RPNOVA Verified Customer Verified Customer

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this is the second time i’ve used the service department, and where yes, i like that kia has many things to offer their customers, i don’t feel like its the best and where yes, i like that kia has many things to offer their customers, i don’t feel like its the best More

by kcampbell0633 Verified Customer Verified Customer

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Three hours for an oil change is ridiculous, not to mention poor customer service, especially when you have an appointment. Appointments should be scheduled for the time the work will begin. I hav mention poor customer service, especially when you have an appointment. Appointments should be scheduled for the time the work will begin. I have had a less than satisfactory experience with all my service "appointments" at City Kia. Because of this, I will not be back. More

by dcshealy Verified Customer Verified Customer

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I had gone to get the car issue resolved they just checked the car issue and try to rob me with charging more money on parts and labour which I did not like it, paid 219 $ and got nothing fixed and it checked the car issue and try to rob me with charging more money on parts and labour which I did not like it, paid 219 $ and got nothing fixed and it is not value for money and I do not suggest to other More

by akshaIsnsbr Verified Customer Verified Customer

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Prompt, courteous, went above and beyond to make sure my car received all the attention it needed. Amazing. car received all the attention it needed. Amazing. More

by Murphy7103 Verified Customer Verified Customer

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Great place they go on and be on for there customers, very professional and kind, they all like a big family, they are all awesome very professional and kind, they all like a big family, they are all awesome More

by navarrophilip90 Verified Customer Verified Customer

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Myles is a true professional at his skill. The best I have ever met in Kia product knowledge and guest service! I you are City Kia, you need to look him up! The best I have ever met in Kia product knowledge and guest service! I you are City Kia, you need to look him up! More

by DANIELJMURPHY Verified Customer Verified Customer

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Zachary was so helpful and knowledgeable. I had a few concerns about what services were needed but he was able to explain every service in detail so I could make the right choice for me. I had a few concerns about what services were needed but he was able to explain every service in detail so I could make the right choice for me. More

by FLIPSOVERJOY Verified Customer Verified Customer

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Labour is expensive and parts are rated double. It’s not value for money and I won’t recommend to others It’s not value for money and I won’t recommend to others More

by akshaIsnsbr Verified Customer Verified Customer

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