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Preston Negron
Preston Negron at City KIA of Greater Orlando

Preston Negron

Operations Manager

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.1
99 Reviews
4.1

99 Reviews

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99 Reviews of Preston Negron

October 16, 2025

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Employee Rating

The dealership was great! Ivan was great as well! Thank you so much for the efficiency! More

by GMK13
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Merchan

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Oct 16, 2025

City KIA of Greater Orlando responded

Thanks for your feedback on your recent visit to City KIA of Greater Orlando. It's great to hear that we were able to assist you and that you had such a positive experience.

October 14, 2025

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Employee Rating

I would absolutely never suggest anyone come to this dealership for service or to buy a car. The runaround that I received from both the service department and the sales department was the deciding fact More

by brittanycfetrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Murphy , Daniel Landeiro and Patrick Raheem

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Oct 15, 2025

City KIA of Greater Orlando responded

Brittany, We would like the opportunity to speak to you about your recent experience at our dealership. Please give us a call at our dealership and ask for the General Manager, we would love to further assist you.

October 10, 2025

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Employee Rating

Don’t have to Pay the serviced, but the Problem, I waited almost 6 hrs to get approval to replaced My damaged tire. More

by FREDELBO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Murphy

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Oct 10, 2025

City KIA of Greater Orlando responded

Fred, We are delighted to hear that your vehicle experience was pleasant just has an issue with the service duration. We understand your concerns and would like the opportunity to speak to you, please give us a call at our dealership and ask for the Service Manager. We would love to help you.

October 10, 2025

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Employee Rating

Good customer service from Felipe, he helped as with my new car and made the process easier. More

by MARCELLATR2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Felipe Rocha

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Oct 10, 2025

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 02, 2025

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Employee Rating

Two brand new cars had faulty batteries and they refused to replace them!! Want to charge instead to avoid out if pocket on the bad batteries given. UNBELIEVABLE! And customer service does not assist either More

by ONIAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Murphy, Myles Wong , Myke

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Oct 07, 2025

City KIA of Greater Orlando responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 30, 2025

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Employee Rating

I will recommend this dealer to my friends. Felipe is very friendly and professional, thank you! More

by GUILHERME.TERUYA82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenda Ayala, Felipe Rocha, Willians Alvarez , Maria zapata

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Sep 30, 2025

City KIA of Greater Orlando responded

Here at City KIA of Greater Orlando, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 28, 2025

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Employee Rating

Their Customer Service is Top Notch. They treat you like you are family and not a customer. I have never had any issues with having our cars getting service. More

by mrbassbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Myles Wong

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Sep 28, 2025

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 24, 2025

Dealership Rating
Employee Rating

City runs a tight ship! Took about 2 hours from start to finish to trade in car for new lease and that was with a system delay! More

by MFCARROLLODU
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Sanchez, Orlando Anil

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Sep 24, 2025

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 20, 2025

Dealership Rating
Employee Rating

Josh in the Service Department was phenomenal with his communication and follow through. I appreciate another great experience with The City Kia Service Team!! More

by DEETROITBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh in Service

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Sep 20, 2025

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

September 20, 2025

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Employee Rating

I found the sales staff to be well-informed and cooperative. I would unhesitatingly recommend this dealership to anyone looking for a new car. More

by Steve
Recommend Dealer
Yes

Other Employees Tagged: Brenda Ayala, Sebastian Monsalve

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Sep 21, 2025

City KIA of Greater Orlando responded

Steve, Thank you for your time and feedback. We are pleased to hear that your vehicle experience was so pleasant that you are willing to recommend us to others, thank you. We look forward to seeing you again in the future.

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