Preston Negron
Preston Negron at City KIA of Greater Orlando

Preston Negron | Page 7

Operations Manager

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.1
129 Reviews
4.1

129 Reviews

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129 Reviews of Preston Negron

July 28, 2025

Dealership Rating
Employee Rating

Raul and his team at City Kia were amazing. Frank and the rest of the guys did an amazing job on the installment of the new engine and my car is as good as new they go above and beyond I would More

by tjv939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castillo, Frank Garzia

Jul 31, 2025

City KIA of Greater Orlando responded

Hello, Thank you for your very kind review. We are delighted to hear that you fully and completely trust Raul and Frank with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service and thank you for your recommendation.

July 22, 2025

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This is one of the best dealerships I have ever been too. Everyone is nice and friendly. I would recommend them to everyone. More

by mmarty0922
Service Price Transparency
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Recommend Dealer
Yes
Jul 25, 2025

City KIA of Greater Orlando responded

Marty, Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. We look forward to seeing you again when your vehicle is ready for its next service and thank you for your recommendation!

July 15, 2025

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Employee Rating

2 days for s simple oil change. Persistent problem with check engine light since the first week, no documented visits because of the problem, and now don't provide warranty. More

by pedro19
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Luis Arraiz, Carlos Castillo

Jul 16, 2025

City KIA of Greater Orlando responded

Pedro, We want to express our apologies by saying that our priority is to always have our customers come first in a timely manner but also take care of their needs accordingly. We want to make things right but most importantly resolve the situation, please contact us here at the dealership and ask for the Service Manager so we can resolve this as soon as possible. Thank you for your time and understanding.

July 15, 2025

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Employee Rating

Another excellent job by Zach Gentile and the service team at City Kia! Thank you for the professionalism and level of customer service. Thank you! More

by DEETROITBB
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Castillo, Zach Gentile

Jul 16, 2025

City KIA of Greater Orlando responded

Thank you for your 5-star rating! We are pleased to hear that Zach took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Safe travels!

July 14, 2025

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Employee Rating

Back service ,Lemon car that was not worth trading in the new car have problem with transmissions. I took it to the dealer to fix it. They hold it up for a month, giving me a loaner from the loaner when I ge More

by ROSROM123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Orlando Da Silva , Carlos Castillo

Jul 16, 2025

City KIA of Greater Orlando responded

Hello, Thank you for your time and patience. We are very sorry to hear that your vehicle experience wasn't a pleasant one due to the transmission and loaner vehicle. We understand your concerns and frustrations and would like the opportunity to speak to you, please give us a call at our dealership and ask for the Manager. We would love to help you.

July 06, 2025

Dealership Rating
Employee Rating

Good people work on time and take care of customers. The car is clearly. I recommend More

by Elpanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenda Ayala , Carlos Castillo, Elsa Rivas

Jul 07, 2025

City KIA of Greater Orlando responded

Hello, Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle repair quick and hassle-free. Thank you for your recommendation and we look forward to seeing you again in the future.

July 02, 2025

Dealership Rating
Employee Rating

This was my first service with my 2025 Sorento an ad always Anthony George was excellent the service department had me in and out while keeping me in my scheduled appointment my vehicle was cleaner then More

by Robbssmith48
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Myles Wong, Edison Cordero, Marie Carmenatty , Carlos Castillo, Anthony George in service department

Jul 03, 2025

City KIA of Greater Orlando responded

Robbs, Thank you for sharing your experience with us. We are glad to hear your first trip to- City KIA was so pleasant with George. We look forward to the next opportunity to serve your 2025 Sorento needs.

July 01, 2025

Dealership Rating
Employee Rating

this is the second time i’ve used the service department, and where yes, i like that kia has many things to offer their customers, i don’t feel like its the best More

by kcampbell0633
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison Cordero

Jul 08, 2025

City KIA of Greater Orlando responded

K, Thank you for your time and review. We are pleased to hear that your experience at our service department was pleasant. If you have any further questions or concerns give us a call at our dealership and ask for the Service Manager, we would love to help you.

July 01, 2025

Dealership Rating
Employee Rating

Unprofessional, unknowledgeable, combative, condescending. These words pretty much sums up the service manager of city Kia. More

by RPNOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 08, 2025

City KIA of Greater Orlando responded

Nova, We deeply regret that your expectations were not met and were sorry to hear of your frustration with our Service Department. Please reach out to our Service Manager. He would be happy to assist on your concerns. Thank you!

June 28, 2025

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Three hours for an oil change is ridiculous, not to mention poor customer service, especially when you have an appointment. Appointments should be scheduled for the time the work will begin. I hav More

by dcshealy
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Salesperson Almando, Financial Rick (I think)

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