Prince Jones | Page 38
Service Advisor
Zeigler Honda of Racine
1701 SE Frontage Rd
Mount Pleasant, WI 53177
476 Reviews
Write a Review476 Reviews of Prince Jones
January 20, 2024
Always fair and honest about the work they quote and have purchased several cars from the Ziegler automotive group. Mo on the service side always remembers me when I drop in for service and is great. purchased several cars from the Ziegler automotive group. Mo on the service side always remembers me when I drop in for service and is great. More
Other Employees Tagged: Mo Batayneh
January 20, 2024
Very careful very accommodating very cozy environment good service great customer satisfaction and great prices good service great customer satisfaction and great prices More
Other Employees Tagged: Chuck Oates, Zack Whittaker, Tim Cameron , Mo Batayneh, Rocky Henderson, Thomas Platt
December 16, 2023
My windshield replacement did not go as planned due to 3rd party misunderstanding what type of window was needed. I will need to reschedule now. Prince handled everything like a pro and was very apologeti 3rd party misunderstanding what type of window was needed. I will need to reschedule now. Prince handled everything like a pro and was very apologetic. More
December 14, 2023
Prince was available to help right away. My oil change was done quickly and they even washed my car. Thank you! My oil change was done quickly and they even washed my car. Thank you! More
Other Employees Tagged: James Leipski, Chuck Oates, Brian Ingram, Zack Whittaker, Matt Douvikas, Ricky Diaz, Sarah Petersen , Maggie Sewell
December 08, 2023
Would recommend excellent costumer service very happy with the work no waiting for long time very pleased thank you so much with the work no waiting for long time very pleased thank you so much More
Other Employees Tagged: Chuck Oates, Brian Ingram, Zack Whittaker, Ricky Diaz, Tim Cameron, Jon Ibrahim , Mo Batayneh, Mae Olson, Maggie Sewell
December 07, 2023
Scheduled for a mirror recall on my passport and have had issues since. The mirror looks like a funhouse mirror. I went back in immediately and they said I would get a call later that day - never received issues since. The mirror looks like a funhouse mirror. I went back in immediately and they said I would get a call later that day - never received one. I called Monday morning and was given a Wednesday appointment. I dropped my car off to be repaired and never received a call saying the work was complete. When I called at 4 said it was ready and I requested a shuttle. When I got there I was handed my keys and said your car is there or around the corner. As I was driving the mirror is NOT fixed - it still looks wavy like a fun house mirror. I immediately called and was sent to service the phone rang for over a minute and then said ‘MRS *** I swear your car is ready I saw the paperwork.’ They didn’t say hello or even know I already had picked up my car. I was told the mirror issue is still a problem and was told I will hear back about scheduling or what they can do to actually fix an issue they caused and nothing. More
December 05, 2023
Great communication with what was going on. Loaner car given with no problems as I do home health and need a car. 10/10 customer service. Loaner car given with no problems as I do home health and need a car. 10/10 customer service. More
Other Employees Tagged: Prince Jones

