Prince Jones

I had Ziegler change our condenser on our Honda. They didn't bolt down the under shield and when I was driving on the interstate, it came off. I contacted Ziegler and I received no help and they a They didn't bolt down the under shield and when I was driving on the interstate, it came off. I contacted Ziegler and I received no help and they acted as if it wasn't their fault. I had to keep calling and never received a call from the service manager. I had to get it towed to another Honda company, and Ziegler never covered the towing cost. Worst experience!! Always bought Hondas, but looking to switch to Tesla. The service manager eventually called, and he said it's an older car (2018), and this can happen. Poor excuse and the company should be embarrassed by how this "manager" made you feel like they weren't at fault. More

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They were able to get me in really quickly, in order to service my son's car who is visiting from Ohio. The service team did an excellent job, including washing the car. They paid attention to every knee t service my son's car who is visiting from Ohio. The service team did an excellent job, including washing the car. They paid attention to every knee that I had, I will use them again. Thank you. More

by John_krueger Verified Customer Verified Customer

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Prince was attentive to every detail of the work on my car and answered my questions knowledgeably. I trust his advice based upon my experiences with past problems and because he looked things up to confi car and answered my questions knowledgeably. I trust his advice based upon my experiences with past problems and because he looked things up to confirm his answers if he needed clarification. This is what you look for in a service center along with excellent mechanics. Prince is an asset to Ziegler Honda! More

by diana.pearson Verified Customer Verified Customer

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Clear communication. Clean facilities. Pleasant experience. Minimum word counters on a survey are silly. I gave you enough details. Here's a useless filler message though Clean facilities. Pleasant experience. Minimum word counters on a survey are silly. I gave you enough details. Here's a useless filler message though. More

by Brienbohmann Verified Customer Verified Customer

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Service department is great. Alway rely on them and trust them to take care of my car Alway rely on them and trust them to take care of my car More

by susan.finlayson Verified Customer Verified Customer

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Friendly service and helpful Concerns were looked at with way to fix in the near future way to fix in the near future More

by grunewald.sara Verified Customer Verified Customer

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In a world where expectations have become low, Ziegler was outstanding. They honored a coupon that I had lost for a free oil change! I surely appreciated that! Also, I came in for a new key since we lost was outstanding. They honored a coupon that I had lost for a free oil change! I surely appreciated that! Also, I came in for a new key since we lost one. They found the lost key under the seat! So I didn’t need a new key and I didn’t have to pay for the oil change. They were VERY honest. More

by nicoletderose Verified Customer Verified Customer

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Dealership is not much different from other dealers I have used in the past, but has a nice waiting area, spacious. This time the TVs were both working and so was the coffee machine. Have been there in t have used in the past, but has a nice waiting area, spacious. This time the TVs were both working and so was the coffee machine. Have been there in the past or TVs were off and no coffee. Nice to have a little extra perk while you wait an hour for a oil change More

by cljorgensen11 Verified Customer Verified Customer

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It is a pleasure dealing with Zeigler Honda in all respects. All people I encounter are friendly and professional. It is a rare thing for me to give a top review but I don't hesitate in this case. respects. All people I encounter are friendly and professional. It is a rare thing for me to give a top review but I don't hesitate in this case. More

by info@vassanders.com Verified Customer Verified Customer

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Zeigler Honda of Racine's service center cares about your vehicles and about taking care of their customers, unlike most other service centers that only care about maximizing profits. Big thanks to everyone vehicles and about taking care of their customers, unlike most other service centers that only care about maximizing profits. Big thanks to everyone in the service center for helping me out for multiple years and with multiple vehicles at this point! More

by BITW Verified Customer Verified Customer

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