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Princess Mercedes
Princess Mercedes at Sullivan Buick GMC

Princess Mercedes | Page 5

Certified Sales & Leasing Professional

Sullivan Buick GMC

4000 SW College Rd
Ocala, FL 34474

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4.9
56 Reviews
4.9

56 Reviews

Write a Review

56 Reviews of Princess Mercedes

May 04, 2025

Dealership Rating
Employee Rating

Very customer friendly, great place to buy your next vehicle or for service, thanks again More

by chambersrod18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2025

Sullivan Buick GMC responded

Thank you for the fantastic review! We're thrilled to hear that you found Sullivan Buick GMC [Ocala, FL] to be a friendly place for your vehicle needs. We truly appreciate your support and look forward to assisting you again in the future. Safe travels until then! Sincerely, The Sullivan Buick GMC Team

April 24, 2025

Dealership Rating
Employee Rating

They have an efficient kind, courteous knowledgeable on time and welcome me each time I come in regardless whether it’s just ask a question where do you get service on my vehicle? More

by ruthkittle01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Ellis, Halie Caro-Wilder

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Apr 24, 2025

Sullivan Buick GMC responded

Thank you for your kind words, Ruth! We truly appreciate your feedback and are thrilled to hear that you find our team at Sullivan Buick GMC [Ocala, FL] to be efficient, courteous, and knowledgeable. It's our pleasure to welcome you each time you visit, whether you're asking questions or bringing your vehicle in for service. We look forward to assisting you again soon! Sincerely, The Sullivan Buick GMC Team

April 03, 2025

Dealership Rating
Employee Rating

The staff at Sullivan was great, the ladies in the office was very friendly and helpful, More

by jjackson32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Delprete, Rich Bouker, Sean Gruber, Zach Ellis, Charlie Hawkins, Brandon Large , Amanda Shafer, ANTHONY SINGH, JOE TROTT, Melissa Diiorio Marie Pellegrino Eileen Spivey

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Apr 03, 2025

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that our staff at Sullivan Buick GMC [Ocala, FL] made your experience enjoyable. We appreciate your kind words about our team and their helpfulness. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

March 27, 2025

Dealership Rating
Employee Rating

Princess was very helpful when it came to working with me to find my vehicle and getting me in a car and working with the banks. Thank you princess. She also answered any other questions that I meant that I More

by rorum72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Ellis, Halie Caro-Wilder

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Mar 27, 2025

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Princess was so helpful in assisting you with your vehicle purchase and ensuring everything was set up correctly for you. At Sullivan Buick GMC [Ocala, FL], we strive to provide excellent service, and it's great to know Princess made your experience a positive one. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

March 07, 2025

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Employee Rating

Very happy with Sullivan gmc and Sean as my sales rep, great service and will tell family and friends. More

by nimmosandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Delprete, Rich Bouker, Sean Gruber, Kenny Hunter, Devin Hawes, Brandon Large , Nicholas Boynton, Amanda Shafer

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Mar 08, 2025

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear you had a great experience with Sean at Sullivan Buick GMC [Ocala, FL]. Your satisfaction means a lot to us, and we appreciate you sharing your experience with family and friends. We look forward to serving you again in the future! Sincerely, Zachary Ellis Sales Manager

February 03, 2025

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Employee Rating

The new car purchase process was not a hassle and finance did get me a better loan rate. More

by renfro359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY SINGH

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Feb 05, 2025

Sullivan Buick GMC responded

Thank you for your positive feedback! We're thrilled to hear that your car purchase process was smooth and that our finance team was able to secure you a better loan rate. At Sullivan Buick GMC [Ocala, FL], we strive to make every experience enjoyable. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

January 29, 2025

Dealership Rating
Employee Rating

She understood what i was looking for and accomplished it by finding the right car for me. She listens and took my consideration in my search and found me my vehicle. More

by TRIPLEJAQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Hawkins , ANTHONY SINGH

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Jan 29, 2025

Sullivan Buick GMC responded

Thank you for your wonderful review! I'm thrilled to hear that our team was able to help you find the right vehicle. At Sullivan Buick GMC, I strive to listen to our customers' needs and ensure a positive experience. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Zachary Ellis Sales Manager

January 22, 2025

Dealership Rating
Employee Rating

Everyone at Sullivan made our buying experience wonderful Princess was a pleasure to deal with and Mr Hawkins the manager was very friendly and helpful, no one was pushy they were all friendly and helpful More

by OTW21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Hawkins , ANTHONY SINGH

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Jan 22, 2025

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a wonderful buying experience at Sullivan Buick GMC [Ocala, FL]. It's fantastic to know that Princess and Mr. Hawkins provided you with friendly and helpful service. We appreciate your feedback and hope to see you again soon! Sincerely, Zachary Ellis Sales Manager

January 16, 2025

Dealership Rating
Employee Rating

Princess —great, not pushy, very helpful. You should give her a raise. Anthony great. I always feel we could do better on trade-in values but overall very happy. More

by jethro.fife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY SINGH

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Jan 17, 2025

Sullivan Buick GMC responded

Thank you for sharing your feedback. I'm glad to hear that you found Princess and Anthony helpful during your visit at Sullivan Buick GMC. I appreciate your input on trade-in values and I am pleased to know you are overall happy with your experience. If you have any more feedback or questions, please feel free to contact me. I look forward to seeing you again. Sincerely, Zachary Ellis Sales Manager

January 14, 2025

Dealership Rating
Employee Rating

Very slow process. Scratches on brand new vehicle. Failed to mention the step tailgate will be damaged if used with a hitch installed. More

by DUSTINDANZEISEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Zach Ellis

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Jan 16, 2025

Sullivan Buick GMC responded

Thank you for your feedback, Dustin, regarding the slow process, the scratches on your new vehicle, and the lack of communication about the step tailgate. Your experience is important to us, and we appreciate you bringing these issues to our attention. Please feel free to contact us directly at Sullivan Buick GMC so we can work towards a resolution. Thank you for helping us improve our service. Sincerely, Zachary Ellis Sales Manager

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