Priscilla Allard | Page 5

Kuni always delivers whenever I have to do business with them. From check-in to check-out, the process is always silky smooth. This has been my favourite dealer to use to date and a main reason I will stay them. From check-in to check-out, the process is always silky smooth. This has been my favourite dealer to use to date and a main reason I will stay with the BMW brand going forward. My service advisor (Priscilla) is really outstanding. More

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Great service by Priscilla and her customer care team. Thorough and complete. I had gotten spark plugs replaced elsewhere and after failing three times, I returned by Priscilla and her customer care team. Thorough and complete. I had gotten spark plugs replaced elsewhere and after failing three times, I returned to Kuni. Won’t stray again. They always do things right and are extremely kind and friendly. More

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Professional Services Great place to service your car, staff is very friendly and professional. It’s very helpful that they give their costumers a loaner while the car is Great place to service your car, staff is very friendly and professional. It’s very helpful that they give their costumers a loaner while the car is in service! More

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20000 mile service on 2014 X3 Priscilla is nice, professional and knows her stuff Was timely and efficient The video from the tech was great Overall a really good first experi Priscilla is nice, professional and knows her stuff Was timely and efficient The video from the tech was great Overall a really good first experience with the service team More

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Best ever as expected Priscilla was exceptional. She listened to my concerns and asked my preferred method of communication. Even to me to the manager to say hi as requeste Priscilla was exceptional. She listened to my concerns and asked my preferred method of communication. Even to me to the manager to say hi as requested. More

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Great Experience Kuni was so helpful. I worked with Priscilla through the process of diagnosing the sudden malfunctioning of the sunroof on my x3 along with completin Kuni was so helpful. I worked with Priscilla through the process of diagnosing the sudden malfunctioning of the sunroof on my x3 along with completing recall repairs and overall inspection of the vehicle. The timing of everything was tricky and even though my car is older and I was looking to sell it, I still received the best treatment. Priscilla was organized, communicative and professional throughout. More

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Super experience Great experience. Fast friendly and efficient. Thanks! This was a recal service and everything turned out great. I was treated like a paying customer Great experience. Fast friendly and efficient. Thanks! This was a recal service and everything turned out great. I was treated like a paying customer even though all charges were covered by BMW North America. More

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mostly good with a few exceptions Nice people to deal with but I was surprised to see the car make it through CPO inspection with Blind Spot detection only working 5% of the time and a Nice people to deal with but I was surprised to see the car make it through CPO inspection with Blind Spot detection only working 5% of the time and ambient lighting being intermittent at best. The biggest disappointment was the use of Silicone protectant on the plastic parts in the interior and trunk. Apparently Kuni is so busy that they subbed out the detailing to people with lower standards re silicone dressings on the interior. I'm allergic to the stuff and it makes my fingers swell up and ache. Nearly impossible to remove; may have to have the affected plastic parts replaced entirely. More

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Service Everything went really smooth! Priscilla was great to work with, I appreciated how attentive she was with us the whole time. I never felt pressured to Everything went really smooth! Priscilla was great to work with, I appreciated how attentive she was with us the whole time. I never felt pressured to do anything. I also loved the video the sent us of the technician looking at my car. It helped me visualize what was wrong with it. More

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Excellent service. Service Advisor Priscilla Allard was very knowledgeable and helpful. Car clean as a whistle at end of service. Great to have the loaner car, too. Service Advisor Priscilla Allard was very knowledgeable and helpful. Car clean as a whistle at end of service. Great to have the loaner car, too. More

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