Quaid Krajewski

I’m happy with the service department and always have been. However I was disappointed last year when I thought their customer database was hacked. I was getting phone calls and emails from someone claim been. However I was disappointed last year when I thought their customer database was hacked. I was getting phone calls and emails from someone claiming to be from Hamilton VW, however the phone number and email domain was not from the dealership. I was convinced it was some kind of scam. The front desk heard the messages on my phone and saw an email and didn’t know who was calling me. They found out marketing had hired an outside vendor to reach out to their customers. More

by wsschroeder Verified Customer Verified Customer

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The service team performed the service early, diagnosed the issues and completed the prior to the expected completion estimate. the issues and completed the prior to the expected completion estimate. More

by Genekfamily Verified Customer Verified Customer

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Everyone who works at the dealer is great! Customer service is amazing I love Volkswagen Customer service is amazing I love Volkswagen More

by NFSPARTAN10 Verified Customer Verified Customer

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I had squirrels eat every wire in my Tiguan during sub-zero wind chills. They built a nest on top of the engine for protection. Called explained problem, got an immediate appointment to tow the car in sub-zero wind chills. They built a nest on top of the engine for protection. Called explained problem, got an immediate appointment to tow the car in along with a loaner. Repairs took two weeks to be completed. Quaid always kept me informed of progress. Tiguan works perfectly! More

by JIM LAZOS Verified Customer Verified Customer

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Quaid was very courteous and helpful. He was able to address my questions about settings and took the time out to show me how to check the settings. He was able to address my questions about settings and took the time out to show me how to check the settings. More

by Theresarani59 Verified Customer Verified Customer

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Always prompt and great service. Was able to accommodate as a walk-in at the last minute. Was able to accommodate as a walk-in at the last minute. More

by musarzewicz Verified Customer Verified Customer

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I was greeted and helped immediately. They explained everything in detail and did a thorough job. They explained everything in detail and did a thorough job. More

by Saramansour19 Verified Customer Verified Customer

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Everyone in the service department was wonderful to deal with. Very communicative and quick to respond. with. Very communicative and quick to respond. More

by jbrennan3 Verified Customer Verified Customer

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Great communication, very friendly and super easy to drop off and pick up Will definitely be back off and pick up Will definitely be back More

by Lchrisdrumm Verified Customer Verified Customer

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I always have a positive experience for the most part. As a long time customer I appreciate how the dealership works with me and values my business As a long time customer I appreciate how the dealership works with me and values my business More

by MERCERBAINES73 Verified Customer Verified Customer

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