RICH BONINO | Page 6
SERVICE MANAGER
Faulkner Toyota Trevose
2425 Old Lincoln Highway
Trevose, PA 19053
112 Reviews
Write a ReviewDealership Experience
7 yrs, 3 mos
Languages Spoken
English
112 Reviews of RICH BONINO
April 27, 2024
Gus provided excellent service, took the time to make sure I understood all the features of the new Rav 4. sure I understood all the features of the new Rav 4. More
Other Employees Tagged: Jason Brown, Gus Scirrotto
April 16, 2024
Nice staff friendly and im happy with them all time I be there thank you so much there thank you so much More
Other Employees Tagged: Bill Blythe , Phil Gersh
June 19, 2023
Service is Horrible Came in for service for an oil change and they did not perform it at all. scheduled appointment for 830am they did not even bring truck into service bay till 930 can and told me i change and they did not perform it at all. scheduled appointment for 830am they did not even bring truck into service bay till 930 can and told me it was done at 10:15 and only preformed tire rotation not an oil change. asked why and they only had to say, "did you want to get that done now"? asked them to call me before appointment that did not happen at all. don't use the online app at all they don't use it for reference. More
October 01, 2020
Great job everyone was so friendly Service great and Great job everyone was so friendly Service great and wait time was what they said All the service guys were wonderful Very happy with the experi Great job everyone was so friendly Service great and wait time was what they said All the service guys were wonderful Very happy with the experience More
January 12, 2020
Faulkner Toyota is fantastic! I have purchased several vehicles from them starting with a 2011 4Runner. The sales department is always professional and knowledgeable. Most importantly friendly. That ha vehicles from them starting with a 2011 4Runner. The sales department is always professional and knowledgeable. Most importantly friendly. That has been only the start of the relationship in my opinion. The service I have received is phenomenal. Always accommodating. Appointments have never been an issue and everything has always been completed on time and my my service advisor Shannon always keeps me posted on the status of my vehicle. He is why I would never go anywhere else but Faulkner for service. Great people and overall just a fantastic experience. Keep up the good work. More
Other Employees Tagged: Dawn Markee, Michael Steinberg, Paul Mochalin, Michael DeGuida, Brandon Muffett , Steve Egrie, Stuart Saull, Michael Villari, Shannon
December 30, 2019
Disappointed in work. Had my truck in for a transmission replacement. After that had a few issues. After taking it to them they found no issue. Then brought it to them on a Had my truck in for a transmission replacement. After that had a few issues. After taking it to them they found no issue. Then brought it to them on a tow truck with issues from the transmission. Once again they somehow found no issue. The service advisors are professional and nice but I am all together disappointed with the work and with the willingness to admit mistakes. I will no longer drive a toyota due to the issues and service I received. I had to replace the truck before the warranty was up so that I wasnt stuck with a vehicle the toyota cant even diagnos when it is a toyota vehicle. More
December 11, 2019
Absolutely Incredible Service I'm so happy with Faulkner Toyota & I wouldn't go anywhere else. Reasonable prices & exceptional customer service. Very nice dealership inside!! I tel I'm so happy with Faulkner Toyota & I wouldn't go anywhere else. Reasonable prices & exceptional customer service. Very nice dealership inside!! I tell everyone I know about Faulkner Toyota. More

