ROSA CHAVEZ | Page 50

Knowledgeable and Friendly Service Aaron Katz made the daunting task of choosing and buying a new car a great experience. I came in not sure which model I wanted. He showed me my option Aaron Katz made the daunting task of choosing and buying a new car a great experience. I came in not sure which model I wanted. He showed me my options and let me drive each one to help me make the best decision for me. He worked with me to get a great deal on the new car and a really good value for my trade-in. I had not bought a new car for 12 years and all the new features were a bit mystifying, but he spent the time to help me understand how to use all the exciting new ways the car can make driving safer and more pleasurable (Yeah, Apple Car Play). Aaron also offered to answer any questions I thought of later – and I have taken him up on that! Rosa Chavez was also very helpful in arranging financing for the car. She explained everything and made that process clear and easy. I definitely recommend Manly and their knowledgeable and friendly staff. More

by JLARSON5 Verified Customer Verified Customer

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Extended warranty issues We were happy with Alex Iniguez He was professional and attentive and make the experience easy Our only issue was feeling a lot of pressure from Rosa We were happy with Alex Iniguez He was professional and attentive and make the experience easy Our only issue was feeling a lot of pressure from Rosa to buy all the extended warranties She made it seemed like after the 3 year car warranty ran out our new Honda would start falling apart My husband reacted to this issue and was very frustrated with the sales pressure to purchase a $3200 extended warranty It all worked out This is the only issue we felt uncomfortable with We love our new car and will absolutely recommend Alex and Manly Honda Thank you Laurie Oleary More

by OLEARYML Verified Customer Verified Customer

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Lease trade in, new lease Great experience! Svetlana was awesome and very helpful. We weren't going to trade in our 2016 Pilot, but we received an email with a deal and couldn Great experience! Svetlana was awesome and very helpful. We weren't going to trade in our 2016 Pilot, but we received an email with a deal and couldn't pass it up. Now we have a brand new 2018 Pilot and we love it! More

by JENYBS Verified Customer Verified Customer

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Great buying experience. Got the car I wanted at the price I wanted. Low pressure sales tactics. Worth driving a little further for a good price and friendly sales people. Got the car I wanted at the price I wanted. Low pressure sales tactics. Worth driving a little further for a good price and friendly sales people. More

by MTZROWDOG Verified Customer Verified Customer

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Efficient, friendly, fair Manly Honda treated us very nicely. They were friendly, efficient and didn't waste our time. I felt they were honest and really worked hard to give Manly Honda treated us very nicely. They were friendly, efficient and didn't waste our time. I felt they were honest and really worked hard to give us the best possible deal. This is the second car we have bought from them and definitely not the last. More

by MITARANTINO Verified Customer Verified Customer

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excellent purchase of a vehicle I have purchased my last two cars from manly Honda and this will be my third. From the moment i arrived Bill took excellent care of me. He introduced I have purchased my last two cars from manly Honda and this will be my third. From the moment i arrived Bill took excellent care of me. He introduced me to Mandi who in turn connected me to Aaron who was the sales person that i dealt with. I had come prepared and knew what i wanted. It was a good match and Aaron was professional, courteous, informed and made every effort to get me the best deal. Probably the best experience i have had buying a car. More

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Thank you I made drive up from east bay and the overall experience was excellent and very painless. Each team member’s focus on the customer was impressive. G I made drive up from east bay and the overall experience was excellent and very painless. Each team member’s focus on the customer was impressive. Gio was very responsive to all of our questions and when turning over the car spent almost 40 mins going through all the features of the car until we were comfortable. This was really appreciated as the newer cars have so much more technology. Rosa and Luis were also top notch. More

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Glad I returned We have owned several Hondas and love them. We had used Manly in the past but after a bad salesman experience in 2014, we went elsewhere. When we deci We have owned several Hondas and love them. We had used Manly in the past but after a bad salesman experience in 2014, we went elsewhere. When we decided to purchase a Clarity, we went to Manly to take a look and test drive. We thought we would go elsewhere to purchase after the last time. Rosa assisted us and changed our minds with solid professional service. We had a fair negotiation process. Our trade in was a little more challenging but fair in the end. We financed through Honda and Dave handled our paperwork efficiently. We would use Manly Honda again. Love the Clarity! More

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okay dealer I'm giving them 3 stars because the process for the paperwork was lengthy plus they overlooked some basic things that any dealer should cover when the I'm giving them 3 stars because the process for the paperwork was lengthy plus they overlooked some basic things that any dealer should cover when they sell any car. More

by Manny B Verified Customer Verified Customer

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great service for both purchases I purchased a 2017 Honda CR-V EX-L back in January 2018 from Rosa Chavez to replace a vehicle that my kids used but was burned in the Tubbs. Rosa was I purchased a 2017 Honda CR-V EX-L back in January 2018 from Rosa Chavez to replace a vehicle that my kids used but was burned in the Tubbs. Rosa was so friendly and knowable making the experience so easy. Fast forward to August 2018 and that CR-V is now in Arizona with my daughter who is there for Graduate School. Still needing a third car at home, I ended up back at Manly. Working with both Rosa Chavez and Juan Martinez I ended up with a 2018 CR-V Touring. They worked great as a team and once again made the process of buying a car so easy. More

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