ROSA POOL

I had a pleasant interaction in which they provided useful information and focused on resolving all my doubts useful information and focused on resolving all my doubts More

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I was very pleased with the distinguished and personalized customer service I received from this dealership personalized customer service I received from this dealership More

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The client benefit staff at this dealer is truly great, they went out of their way to provide me with a complete overview detailed information about the car buying process, and they invited me to a test dr they went out of their way to provide me with a complete overview detailed information about the car buying process, and they invited me to a test drive More

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James Mcgee this is it Edgar Alcaraz Melena Its Just like that except by my rules it has to if not i takes my life that except by my rules it has to if not i takes my life More

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Had the best experience in buying my car. Rosa got me a great deal and I’m loving my car a interest rate. Rosa got me a great deal and I’m loving my car a interest rate. More

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We were treated with disresprect and rudness of two sales employees (Abdul and Phiilip). our price difference was $500 and we wanted to negotiate it. Abdul told us to either buy the car or leave the store. T employees (Abdul and Phiilip). our price difference was $500 and we wanted to negotiate it. Abdul told us to either buy the car or leave the store. Then phillip showed out of no where and tear down the negotiation paper without talking to us and then walking away and vaping. Wowwww.. No manager takes responsibility for these two employees actions. More

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Rosa Pool was very helpful in my purchase of my Nissan Rogue. I told her what I was looking for and she showed me options that best matched! She was quick and knew her stuff. Rogue. I told her what I was looking for and she showed me options that best matched! She was quick and knew her stuff. More

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It was great Customer Service from Mel! I appreciate him for helping me get the car that I want. I appreciate him for helping me get the car that I want. More

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I had pleasant experience and found the staff friendly and helpful. However they were not very knowledgeable about the car I purchased an F type Jaguar) and they failed to reveal that the gps was not fu and helpful. However they were not very knowledgeable about the car I purchased an F type Jaguar) and they failed to reveal that the gps was not functioning due to a problem with the antenna I recommend the dealer to others who might be purchasing a car but would advise them to be very thorough in their inspection of the vehicle they are interested in More

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I Bought a car from this dealership on 12/7/2022, and the sales person was great her name is Rosa. She was very helpful and knowledgable. However I experienced racism from their finance guy. I do not know hi sales person was great her name is Rosa. She was very helpful and knowledgable. However I experienced racism from their finance guy. I do not know his full name but when i asked they told me his name is Paul. I was sitting in his office with my brother in law and we are both spanish speakers. His first language is spanish so that is how we communicate. This seemed to bother Paul as he went on to say to say it was disrespectful and made him uncomfortable for us to speak in a language other than his. When I brought up freedom of speech, he responded with “this is my office”. We are living in 2022 and I can not believe that ALM would allow such a situation to happen on premises. I complained to someone who said they would talk to him, but I wouldn’t want another person who doesn’t speak english or barely knows the language to go through the same. More

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