"Do not buy here!!!!!!! Stay far away !!!"
2nd time buyer.. 1st deal went well. This second h a s been horrible. Bought Ram truck. Told clean Fairfax report. Put large amount down. Discovered later after reviewing paperwork a when asked about trade in value it was less than what I owed. He just said l fee etc me fix that, and added that to the loan making me think he increased my trade value. Buyer beware.
Next they try to sell you an extended warranty. They represent it as up to 100000miles but it is 72 months so after dealer warranty you get 2 years. Reviews of the plan are r terrible Buyer beware
Lastly I had a headlight issue, I took it to the Dodge dealer . They could not honor replacement because the front of the truck :had been wrecked. Headlights were junkyard parts. The bulb in the bad one had been glued in. The dealer quoted over $800 to replace it with an OEM one.
Alm's answer to all this is dead silence. Buyer Beware... Go elsewhere....
"Great experience "
Macon took great care of us. He was patient and thorough and you can tell he is genuinely interested in your best interest. We highly recommend him to anyone looking to buy a car
Employees Worked With
"efficient and effective"
ALM is big local dealer, its service is effective and efficient. I have been to the shop two times for buying my car, I learned a lot and had good experience there. Especially, my sales representative, Kelly is very experienced, professional and considerate. She made me have a fun time at dealer shop.