RT Ives
RT Ives at Southern Kia Virginia Beach

RT Ives

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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3.9
301 Reviews
3.9

301 Reviews

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301 Reviews of RT Ives

October 06, 2025

Dealership Rating
Employee Rating

I have always had a wonderful experience at Southern Kia in Virginia 3. They are always courteous! More

by gigiatwood16
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

October 06, 2025

Dealership Rating
Employee Rating

In and out in short period of time and like the movie of what they are doing outstanding service at the desk great job to all More

by JARHEADRET86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 05, 2025

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Employee Rating

Service very slow for factory recalls. The initial diagnosis for a windshield recall was grossly misdiagnosed. They said the smoke test on the windshield showed clear but we were still abl More

by vincentmorgan11.vm
Service Price Transparency
Workmanship
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Recommend Dealer
No

October 04, 2025

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Unprofessional employees, lack of communication, mix communication, hard to get appointments, lack of care for urgent matters. More

by RUSHANNAMARK5575
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Tina Robert, Joe Miller

October 03, 2025

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My part has been on backorder for 3 weeks. I spent 2 weeks without my car or a loaner. I only got updates when I called. Why didn't he call me to tell what was happening? More

by SSTEARNS148
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

September 30, 2025

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Service was clear, prompt and work completed as requested. Recommended actions were explained and scheduled for next service call. More

by mnsflddk
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Workmanship
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Service Communication
Recommend Dealer
Yes

September 29, 2025

Dealership Rating
Employee Rating

Southern Kia was very helpful and accommodating to my schedule and we were happy to have them service our Carnival. More

by sara.lheureux1987
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Sparks

September 29, 2025

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Employee Rating

Took 2 months to get a key fob, door handle replaced and mirror tightened. Sales person LIED and told me twice parts were ordered only to find out the were not. Tried numerous times to contact dealer about More

by Frank Wheatley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brett Lloyd , David White

September 27, 2025

Dealership Rating
Employee Rating

Hate that dealership the me a car that I didn't want approved it without me seeing something else More

by WILDADORSEY9
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Workmanship
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Recommend Dealer
No

September 26, 2025

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Employee Rating

This service department is an absolute train wreck. Do not work with RT. He is incompetent and I’m putting it as nicely as I can. Never answers the phone, doesn’t call back. I’ve had to go in person ju More

by Popeye32
Service Price Transparency
Workmanship
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Recommend Dealer
No
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