RUS GRINCHENKO
RUS GRINCHENKO at Sebring Toyota

RUS GRINCHENKO

SALES MANAGER

Sebring Toyota

404 US Hwy 27 N
Sebring, FL 33870

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43 Reviews

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43 Reviews

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43 Reviews of RUS GRINCHENKO

January 24, 2023

Dealership Rating
Employee Rating

Horrible follow up customer service! I traded my Lexus LX570 in November for an used Rav4 that had paint chips that they promised and wrote in the contract they would fix. I have been th More

by kathy.bronkalla
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Nick Salerno , Frank in sales and Jordan a sales manager

July 09, 2022

Dealership Rating
Employee Rating

The customer service was excellent and they were on time and respectful. I recommend Alan Jay Toyota to everyone. More

by patmalcolm980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Sebring Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Alan Jay Toyota Team

June 17, 2022

Dealership Rating
Employee Rating

I get great service every time I have been there people are very helpful and kind More

by GENEVA.ROMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Sebring Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Alan Jay Toyota. Please don't hesitate to reach out if you need anything else. Alan Jay Toyota Team

June 08, 2022

Dealership Rating
Employee Rating

Doesn’t tell truth. Sold a van that transmission was bad and broke down within 60 days. Needed new transmission and refused to cover it More

by dreed5060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 21, 2022

Sebring Toyota responded

Thank you for your feedback. Although the vehicle was driven several thousand miles in just a few weeks and was well past the warranty period, we did indeed replace the transmission on this vehicle. You were charged only for the deductible on the extended warranty (approx $50-$100). In addition, we provided a rental car which certainly was returned to us in much poorer condition than when it left our dealership. Lastly, we apologize for any inconvenience, but feel that we have gone above and beyond to solve any issues. Sincerely, The Alan Jay Automotive Network Team.

Jun 08, 2022

dreed5060 responded

See above

Jun 08, 2022

dreed5060 responded

They are cheaters. I will never recommend or go to anything that Alan Jay ownes

Jun 08, 2022

dreed5060 responded

Same as above

Jun 08, 2022

dreed5060 responded

Same as above

Jun 08, 2022

dreed5060 responded

Same as above

Jun 08, 2022

dreed5060 responded

Same

Jun 08, 2022

dreed5060 responded

Never trust Alan jay

Jun 08, 2022

dreed5060 responded

Same as above

Jun 08, 2022

dreed5060 responded

Same

Jun 08, 2022

dreed5060 responded

Same

Jun 08, 2022

dreed5060 responded

Same

Jun 08, 2022

dreed5060 responded

Same

Jun 08, 2022

dreed5060 responded

Same

Jun 08, 2022

dreed5060 responded

Same

Jun 08, 2022

dreed5060 responded

Same

Jun 08, 2022

dreed5060 responded

Same

Jun 08, 2022

dreed5060 responded

Same

Jun 08, 2022

dreed5060 responded

Same

Jun 08, 2022

dreed5060 responded

Same

Jun 08, 2022

dreed5060 responded

Same

May 28, 2022

Dealership Rating
Employee Rating

Very friendly and treats everyone with kindness and respect they don’t have you sitting around and waiting for your car to get finished. More

by matows2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno, Joseph Hernandez, barbie weed , Randy Manuel

May 30, 2022

Sebring Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alan Jay Toyota Team

May 25, 2022

Dealership Rating
Employee Rating

Had the best experience working with Jordan Dancer and his nanager they made it so easy to buy my Highlander and Jordan was very helpful in explaining features on vehicle would defenitely come see him aga More

by GENEVA.ROMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Sebring Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan and our team met your expectations. Thank you again for choosing Alan Jay Toyota, we look forward to having you as one of our valued customers for many more years to come! Alan Jay Toyota Team

May 25, 2022

Dealership Rating
Employee Rating

Kind. Great customer services. Enjoyed the atmosphere with drinks, tv. Check out was fast. Thank you More

by NANCY.RADTKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CHRIS BATEMAN

May 26, 2022

Sebring Toyota responded

Thank you, Nancy! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Alan Jay Toyota! Alan Jay Toyota Team

May 19, 2022

Dealership Rating
Employee Rating

New vehicle was marked up $5000. 00 over MSRP. In a nice way it was take it or someone else will buy it. More

by TCSWISH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Tifton

May 19, 2022

Sebring Toyota responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Alan Jay Toyota Team

May 04, 2022

Dealership Rating
Employee Rating

Service department went above and beyond to make us happy with our service on our new Tacoma. More

by Eddie valdez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2022

Sebring Toyota responded

Thank you for leaving us such a great review. We appreciate your business and look forward to working with you again. Sincerely, The Alan Jay Toyota Team.

May 04, 2022

Dealership Rating
Employee Rating

Alan Jay Toyota is the place to purchase a new or used Toyota the staff is excellent. If you are looking for a great car buying experience see Alan Jay Toyota of Sebring fl. More

by Mikey boy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno

May 05, 2022

Sebring Toyota responded

Thank you for leaving us a great review. We appreciate your business and look forward to working with you again. Sincerely, The Alan Jay Toyota Team.

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