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Rachel Alvey
Rachel Alvey at Tom Clark Auto Park

Rachel Alvey | Page 13

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.9
224 Reviews
4.9

224 Reviews

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224 Reviews of Rachel Alvey

April 01, 2025

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Employee Rating

Rachel is the best! ! Got all my service needs covered in one trip and the vehicle was returned clean and shiny like new! More

by gwater247
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Recommend Dealer
Yes
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Apr 02, 2025

Tom Clark Auto Park responded

Thank you! We truly appreciate your kind words about your experience at James Wood Chevrolet Denton. We're thrilled to hear that we could meet all your service needs and return your vehicle looking like new. We look forward to seeing you again on your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

March 29, 2025

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Service was timely and the waiting area is very nice. Rachel was friendly and helpful. More

by WARRENGDYER
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Recommend Dealer
Yes
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Apr 01, 2025

Tom Clark Auto Park responded

Thank you for your positive feedback, Warren! We're thrilled to hear that your service experience at James Wood Chevrolet Denton was timely and that you enjoyed the waiting area. It's great to know that Rachel provided you with friendly and helpful service. We look forward to welcoming you back in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 26, 2025

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Rachel is always friendly and helpful. She communicates effectively and it is a pleasure to work with her. More

by RDGDAVIS
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Recommend Dealer
Yes
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Mar 29, 2025

Tom Clark Auto Park responded

Thank you, Rachel, for your kind words! We're thrilled to hear about your positive experience with our team at James Wood Chevrolet Denton. We strive to provide excellent service, and it's great to know that we met your expectations. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 22, 2025

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friendly people, helpful, informative. Also, London was quite familiar with the dealership and spoke highly of it. More

by DOUGLANT74
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Recommend Dealer
Yes
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March 18, 2025

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They found the problems, ordered the parts, fixed my vehicle and was knowledgeable, polite and prompt. More

by RICKHENRICH
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Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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Mar 19, 2025

Tom Clark Auto Park responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience at James Wood Chevrolet Denton. Our team strives to provide knowledgeable and prompt service, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to helping you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 16, 2025

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Time constraints; offered to advise when service complete to see if there was time to wash car; did not advise and did not wash. Dealer charges customers a credit card “reimbursement” fee. That’s just plain More

by 317JDH
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Service Time
Service Communication
Recommend Dealer
No
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Mar 19, 2025

Tom Clark Auto Park responded

Thank you for your feedback. We understand your concerns regarding the communication about your service and the wash, as well as the credit card fee. At James Wood Chevrolet Denton, we strive to provide the best possible experience for our customers, and your insights help us improve. Please feel free to contact us directly so we can discuss your experience further. We appreciate your feedback and hope to assist you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

March 06, 2025

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Rachel Alvey was very professional and quick respond also recommended on other services and parts needing. More

by nchavez0
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Service Time
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Recommend Dealer
Yes
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Mar 08, 2025

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with Rachel at James Wood Chevrolet Denton. Our team strives to provide quick and professional service, and it’s great to know that Rachel could assist you with your needs. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

March 02, 2025

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Rachel was awesome. She went beyond to help me and communicated well throughout the process. Thank you More

by GKLOEPPER
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Service Communication
Recommend Dealer
Yes
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Mar 03, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Rachel provided you with exceptional service and clear communication during your experience at James Wood Chevrolet Denton. We appreciate your feedback and hope to assist you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 28, 2025

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The staff was friendly, and the waiting room was nice. The snacks and drinks. thanks More

by DOUGLANT74
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2025

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our friendly staff and the amenities in our waiting room at James Wood Chevrolet Denton. We appreciate you taking the time to share your experience and look forward to welcoming you back soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 22, 2025

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Employee Rating

good actitud,great service ; Rachel was great she answered all my questions and she take care everthing good'. More

by BERNALPETE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We appreciate your kind words about Rachel and our service at James Wood Chevrolet Denton. We're thrilled to hear she could assist you so well. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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