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Rachel Alvey
Rachel Alvey at Tom Clark Auto Park

Rachel Alvey | Page 14

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.9
214 Reviews
4.9

214 Reviews

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214 Reviews of Rachel Alvey

January 29, 2025

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Employee Rating

I love this dealership! ! They are always honest and true to their word and treat you like royalty! More

by NANCIELEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Fogle

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Jan 31, 2025

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We're thrilled to hear that you love James Wood Chevrolet Denton and appreciate our honest approach and customer service. Your kind words mean a lot to us. We look forward to serving you again in the future and hope to continue making you feel like royalty! Sincerely, James Wood AutoPark Management | 940-591-9663

January 27, 2025

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Employee Rating

Rachel did a very good job and made the process very easy. Everything went smoothly. More

by FMINELLI525
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you had an easy and smooth experience with us at James Wood Chevrolet Denton. Our team works hard to ensure that every step of the process is as seamless as possible. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2025

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Employee Rating

Rachel is great; she is very attentive, patient and knowledgeable. Each time I have service on my Cadillac she makes sure to prioritize my needs for service and gets me in and out of the service depar More

by CRISSYFINLEY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Tom Clark Auto Park responded

Thank you for your kind words about your experience with us at James Wood Chevrolet Denton. We're thrilled to hear that our team, especially Rachel, was able to meet your needs efficiently during your service visit for your Cadillac. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 16, 2025

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Everything was completed on time. I was kept informed about status. The waiting room was clean and stocked with coffee and treats. More

by DONALDCREW47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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Jan 17, 2025

Tom Clark Auto Park responded

Thank you for your fantastic review! We're thrilled to hear that everything was completed on time and that you found our waiting room comfortable and well-stocked at James Wood Chevrolet Denton. We appreciate your kind words and look forward to seeing you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 10, 2025

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Employee Rating

Rachel always does an absolutely fantastic job when I take my vehicles in for service! More

by drichey1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stolp, Doug Spivey

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Jan 13, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Rachel consistently provides fantastic service for your vehicles at James Wood Chevrolet Denton. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 06, 2025

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Employee Rating

She was great my car was clean all the paper work was ready overall great service . More

by LOR1HALL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 07, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton. It's fantastic that your car was ready and clean, and that everything went smoothly with the paperwork. We appreciate your feedback and look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 03, 2025

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Employee Rating

Service was great, Rachel was helpful and friendly. The price quoted was accurate as well as the time estimate. Rachel and the service mechanics did a great job. More

by HAYWOODZOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2025

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton. It's wonderful to know that Rachel and our service team provided helpful and friendly service while meeting your expectations for pricing and time. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 02, 2025

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Employee Rating

We used Chris Douglas, purchase was fine. Communication after the sale has been awful. Disappointed. More

by jenfogle
Recommend Dealer
No

Other Employees Tagged: Shellie Tait , Chris Douglas was our salesperson, he has zero communication with us after the sale. Very disappointed this is our 8th purchase from James Woods.

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Jan 04, 2025

Tom Clark Auto Park responded

Thank you for sharing your experience with us, and we appreciate your feedback. Your experience is important to us, and this has been passed to the management team at James Wood Chevrolet Denton so we can address this issue and improve our service. Thank you for bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663

December 29, 2024

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Employee Rating

Rachael is awesome! She dealt with my issues in a friendly and professional manner. She constantly resolved my issues in a timely manner. Thank you Rachel! More

by LIMROBERTTPG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! It’s great to hear that Rachael provided you with exceptional service and addressed your concerns so efficiently. We truly appreciate your feedback and are glad you chose James Wood Chevrolet Denton. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 24, 2024

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Employee Rating

Very friendly and helpful! Only issue was the interior car wash was not completed. Cleaning bottle was left in rear seat and was still dirty and water was left all over the car More

by ambern0502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2024

Tom Clark Auto Park responded

Thank you, James, for your feedback. We're glad to hear that you had a friendly and helpful experience at James Wood Chevrolet Denton. We appreciate your feedback as it helps us grow as a dealership, and we're pleased that Rachel addressed your concerns promptly. If you need anything else, please don't hesitate to reach out. We look forward to seeing you again next time. Sincerely, James Wood AutoPark Management | 940-591-9663

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