Rachel Brewer
Rachel Brewer at Koons Easton Toyota

Rachel Brewer

Used Car Inventory Manager

Koons Easton Toyota

6730 Ocean Gateway
Easton, MD 21601

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10 Reviews
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10 Reviews

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10 Reviews of Rachel Brewer

April 02, 2025

Dealership Rating
Employee Rating

They were pretty good. Rachael was extremely pleasant and helpful. That is all I can say! Word min! More

by llynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Koons Easton Toyota responded

We couldn't ask for a better review of Koons Easton Toyota. Thanks so much, Llynch, for sharing your kind words for Rachael as well. See you next time!

December 07, 2024

Dealership Rating
Employee Rating

Helpful, knowledgeable. Rachael was great! Waiting area is not friendly, very cold setting. I have been to dealerships that care about customers. There was a very foul mout More

by ebetha330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Cauffman, Marcus Carpenter , Kash

Dec 09, 2024

Koons Easton Toyota responded

Thank you for your feedback about your experience at Koons Easton Toyota. We're glad to hear Rachael was helpful and knowledgeable, but we're sorry the waiting area didn't meet expectations. We'll address this with our team to ensure a more welcoming environment in the future!

March 07, 2016

Dealership Rating
Employee Rating

Very accomodating Sara was the perfect "host" at Koons. She offered many options when I was not sure what vehicle would work the best for me. Gave me time to think ab More

by JMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sara Kritzer

May 10, 2016

Koons Easton Toyota responded

Thanks for taking the time to leave a review! We are happy to hear about your awesome experience, hope to see you again in the future!

September 03, 2015

Dealership Rating

Wonderful Experience Koons Easton Toyota is best place to buy cars because of their genuine and reliable service. I have purchased Toyota Camry Hybrid last week, all staff More

by car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jan Ewing, Chris Willis , Vito Vita - Sales Manager

Sep 03, 2015

Koons Easton Toyota responded

Thanks for the review, Arock!

June 05, 2015

Dealership Rating

great service Found the car I wanted and the whole process was done in one day. Todd Hardeman really was helpful through the whole process. Financing department More

by Skip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2015

Koons Easton Toyota responded

Thanks for the review! Congrats on your new car!

April 20, 2015

Dealership Rating

Great staff The entire staff was friendly and extremely helpful. There was no pressure during the entire process, and Todd Hardeman, was a pleasure to deal with. More

by satisfied customer
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Todd Hardeman

May 28, 2015

Koons Easton Toyota responded

Thank you!!!

April 14, 2015

Dealership Rating

Excellent experience The entire staff were wonderful. Chris was informative and knowledgeable but not aggressive. I would highly recommend him and the dealership. He expl More

by Candy apple red
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Willis , Beth

December 11, 2014

Dealership Rating

My Toyoto, I will always take my car to be serviced this dealership. I always get excellent service. If something needs to be done, I am made aware of what ne More

by Linda Schwarten
Recommend Dealer
Yes

Other Employees Tagged: not sure, but whoever they were, I was treated very well.

July 18, 2014

Dealership Rating

Rachel Brewer Rachel was so friendly and helpful. I will be coming back to this dealership for the rest of my company vehicles. Thanks for your help More

by jrodas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 22, 2014

Dealership Rating

2014 Toyota Corolla Purchase My wife and I discussed the fact that this was a stress free purchase and and that is welcome relief when purchasing a new car. Our salesperson, Josep More

by george1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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